I facilitate accurate communication between healthcare providers and patients in diverse medical settings.
I translate medical documents to ensure accurate understanding of patient care instructions.
I perform many office duties some of them include answering the phone, scheduling appointments, answering emails, delivering results and doing callbacks for several hospital departments.
I help patients apply for Medicaid and to provide the necessary documentation needed for the application process.
I assist in developing patient education materials to enhance understanding of treatment options.
Patient Registration Representative
7 Months
Mercy One Medical Center | 08.2024 - 03.2025
Streamlined patient registration process by verifying insurance information, collecting copayments, and updating demographic data as needed.
Utilized advanced computer software systems to effectively manage patient registration, documentation, and reporting tasks.
Collaborated with other departments to ensure a seamless transition from registration to treatment for patients.
Supported clinical staff by performing additional tasks such as data entry and patient registration when needed.
Paraprofessional
2 Years 7 Months
West Fork School District | 11.2021 - 06.2024
I assisted teachers inside and outside of the classroom and help supervise the students. I also help supplement regular classroom curriculum with extra enrichment material for students.
Administrative assistant
1 Year 6 Months
CENTRAL PARK DENTISTRY | 05.2020 - 11.2021
I worked for this dental practice as an administrative assistant. I was responsible for many tasks such as answering phones, scheduling and checking patients in for appointments, checking patients insurance benefits and coverage for different dental procedures before appointments and preparing and sending dental claims daily. I was also in charge of meeting with patients for different dental consultations and translating appointments for Spanish speaking patients.
paraprofessional
2 Years 7 Months
West Fork School District | 10.2017 - 05.2020
I assisted the teachers inside and outside of the classroom and helped supervise the students. I also helped supplement regular classroom curriculum with extra enrichment material for students.
Supported classroom activities by assisting teachers with lesson delivery and student engagement.
Monitored student behavior and provided guidance to promote positive classroom dynamics.
sales associate/cashier/assistant
2 Months
Lucy & Olive | 11.2016 - 01.2017
Cultivated relationships with customers to enhance satisfaction and loyalty.
Leveraged point-of-sale systems for accurate transaction processing and inventory management.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Child care assistant
10 Months
YMCA | 10.2015 - 08.2016
Fostered a safe and nurturing environment for children during care sessions.
Assisted in implementing age-appropriate educational activities for children.
Boosted children''s cognitive development with age-appropriate educational games and activities.
Clerk
1 Year 3 Months
Cenex | 06.2014 - 09.2015
My duties included running the register, taking care of customers restocking shelves, cleaning the store and doing end of day reports.
Processed customer transactions efficiently, ensuring accurate cash handling and record keeping.
Maintained inventory levels by organizing stock and conducting regular audits.
Education
High school diploma
Stella Maris | Columbia | 07-2006
I graduated high school in my native country of Colombia before coming to the United States to be a foreign exchange student. I went to Rockwell-Swaledale at the time and studied english for a year at the school.