Bethzaida Seda
Reading,PA
Summary
Dynamic and detail-oriented professional seeking a position that leverages strong clerical, medical assisting, and interpreting skills, along with proficiency in Spanish. Committed to delivering exceptional support in fast-paced environments while enhancing patient care and communication. Eager to contribute to a collaborative team and refine expertise through hands-on experience in the healthcare field. Passionate about fostering positive interactions and ensuring efficient operations within medical settings.
Highly experienced Medical Assistance with proven track record of delivering precise interpretations and translations between English and other languages. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability.
Overview
2026
2026
years of professional experience
1
1
Certificate
Work History
Certified Medical Interpreter
Berks Community Healthcare Center
Reading, PA
08.2018 - 11.2025
- Facilitated effective communication between patients and healthcare providers in diverse medical settings.
- Interpreted complex medical terminology accurately to ensure patient understanding and compliance.
- Collaborated with healthcare teams to improve patient care through clear, precise translations.
- Mentored junior interpreters on best practices for accurate interpretation and cultural sensitivity.
- Coordinated with multidisciplinary teams to address language barriers and promote equitable access to care.
- Implemented feedback mechanisms for continuous improvement of interpreter services within the organization.
Residential Support Specialist
Supportive Concepts
Reading, PA
2014 - 2018
- Supported individuals in daily living activities, fostering independence and personal growth.
- Assisted in developing and implementing individualized support plans for clients.
- Monitored client progress, documenting behavioral changes and outcomes accurately.
- Collaborated with multidisciplinary teams to enhance service delivery and client care strategies.
- Provided crisis intervention and conflict resolution support to ensure a safe environment.
- Educated families on available resources and best practices for supporting their loved ones.
- Trained new staff on operational procedures and compliance with organizational standards.
- Coordinated resident schedules to ensure smooth transitions between daily routines while minimizing conflicts related to shared resources or space utilization.
Youth Care Worker
The Children’s Home of Reading
12.2011 - 09.2014
- Maintain and update case history records; prepare daily shift reports; counsel student’s on managing inappropriate behavior; monitor student’s school progress, mental/physical assessments; diagnosing student problems and arranging for necessary services.
- Collaborated with interdisciplinary teams to ensure comprehensive support for emotional and behavioral challenges.
- Developed individualized care plans to meet diverse needs of youth residents.
- Monitored behavior and provided crisis intervention, maintaining a safe environment for all residents.
- Implemented behavior management techniques to improve youth engagement and reduce incidents.
- Conducted regular assessments to track progress and adjust care strategies accordingly.
Medical Assistant
The Reading Hospital and Medical Center
01.2001 - 06.2010
- Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations; compile and record medical charts, records, and correspondences using computers and typewriters; answer and direct phone calls to appropriate staff; receive and route messages and documents such as laboratory results to appropriate staff; greet patients and ascertain purpose for visit, directing them to appropriate staff; interview patients to complete case histories, forms, insurance and intake information; transmit correspondence and medical records by mail, e-mail, or fax.
- Conducted vital sign assessments and documented findings to support clinical decision-making processes.
- Assisted healthcare providers with patient examinations and procedures, ensuring high-quality care delivery.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Customer Service
Amazon.com
New Castle, Delaware
02.1997 - 01.2001
- Confer with customers by telephone or in person in order to provide information about products and services; take new orders or cancel existing accounts; obtain details of complaints and concerns; follow up with customers to ensure that appropriate changes were made to resolve any issues reported; contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments; translate for Spanish speaking customers.
Education
High School Diploma - Basics
James Madison University
Harrisonburg, VA05-2003
Medical Interpreting Certificate - Interpreters
Bridging The Gap
Dover, DE05-2010
No Degree - Medical Billing And Coding
Penn Foster Career School
Scranton, PA10-2026
Skills
- Languages
- Fluent in English and Spanish
- Clerical
- Billing, multi-line phone operating, appointment scheduling, alphabetical filing, typing, postal mail, e-mail, fax and data entry
- Medical
- Medical interpreting, room prep, patient intake, measuring vital signs, height and weight, cleaning and sterilizing instruments
- Patient confidentiality
- Medical documentation
- Consecutive interpreting
- Simultaneous interpreting
- Language fluency
- Cross-cultural communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Certified Medical interpreter
Languages
Spanish
Full Professional
Timeline
Certified Medical Interpreter
Berks Community Healthcare Center
08.2018 - 11.2025
Youth Care Worker
The Children’s Home of Reading
12.2011 - 09.2014
Medical Assistant
The Reading Hospital and Medical Center
01.2001 - 06.2010
Customer Service
Amazon.com
02.1997 - 01.2001
Residential Support Specialist
Supportive Concepts
2014 - 2018
High School Diploma - Basics
James Madison University
Medical Interpreting Certificate - Interpreters
Bridging The Gap
No Degree - Medical Billing And Coding
Penn Foster Career School