A dynamic and efficient individual, providing over 15 years of experience in the healthcare industry, working with families and clients from a wide range of backgrounds. Passionate about providing meaningful support and services to all clients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Interpreter
Concentra
01.2013 - Current
Interpret for non-English-speaking Hmong clients in hospitals, physician's offices, clinics, rehabilitation facilities, mental health clinics, schools, and court.
Provided efficient on-site InPerson or over the phone interpreting services for consumers
Demonstrate ethical behaviors, maintain an awareness of the cultural environment and appropriate environment for interpretation.
Ability to work in with diverse populations from various cultures, economic backgrounds, and age groups.
Ability to achieve the following competencies: Consecutive or simultaneous translation, Advocacy skills, and Cultural competency.
Interpreting accurately and completely what is being said by patients, families and healthcare providers.
Serving as a liaison between patients/families and Hospital personnel by assisting limited proficient patients in completing forms for registration, medical history, etc.
Student Aide
Ross Education, Llc
Port Huron, MI
01.2016 - 12.2016
Worked directly with DSP&S student population to assist them with scheduling appointments and proctoring exams.
Pointed students to relevant information about academic and personal support services available at the college.
Interacted with a diverse student population, answered general questions regarding admissions, and scheduling appointments with counselors.
Ability to multi-task and provide excellent service in-person and over the phone.
Prepared student files for DSP&S Intake Packet, EOP&S, CalWORKs, TRiO, Honors, Foster Youth, First Year Experience (FYE), and kept records confidential.
Worked effectively with counselors and colleagues in a fast paced environment.
Lead Certified Medication Technician
Cottonwood Court Assisted Living
City, STATE
03.2007 - 01.2013
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Developed and implemented patient care plans, including assessments, and evaluations with nurses and nursing assistance.
Trained and supervised new medication technicians with the administration of medication and proper documentation.
Prepared and administered medications accurately and timely to residents.
Reported any changes in residents' conditions to physicians, families, and nurse on duty.
The first responder to medical emergencies followed by specific protocols such as assessment of residents' condition upon arrival, take vital signs, notify nurse on duty, fax MD, notify POA, and document in residents chart.
Certified Medical Interpreter at Translation And Interpretation Network, MasterWords, Language Services Associates, LanguageLineCertified Medical Interpreter at Translation And Interpretation Network, MasterWords, Language Services Associates, LanguageLine