Angelica Wilkins
University Clinical Health
Memphis,TN
8
years of professional experience
Organized professional knowledgeable in regulatory standards and compliance requirements. Confident Prior Authorization Specialist with a background spent working in medical offices, communicating effectively
orally and through writing and developing prior authorization workflows.
Work History
Authorization Specialist
4 Years 5 Months- Improved patient satisfaction by streamlining authorization processes and ensuring timely responses to inquiries.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Enhanced departmental efficiency with thorough knowledge of insurance guidelines and medical terminology.
Provider Service Coordinator
1 Year 3 Months- Reduced administrative workload for providers by handling insurance verifications, authorizations, and claims processing.
- Streamlined communication between providers and clients through effective coordination of services.
- Increased efficiency in provider scheduling by implementing an organized system for appointment tracking and management.
Eligibility Specialist
2 Years 2 Months- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients in need of assistance.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
Education
Skills
DME Coordinator
Insurance Verification
DME Insurance Coverage
Prior Authorization Medical Documentation Review
Eligibility Verification
Medicare Insurance GuidelinesClaims Processing
Case Manager Communication Healthcare Administration
Telephone & Written Communication
HIPAA compliance
Medical terminology
Insurance guidelines
Patient inquiries
Electronic health records
Timeline
Authorization Specialist
University Clinical Health
03.2022 - CurrentRead More
Provider Service Coordinator
Methodist Healthcare
12.2020 - 03.2022Read More
Eligibility Specialist
Unified Health Services
10.2018 - 12.2020Read More
Northside High School
Read More