Angelica Zamora- Sanchez
Charlotte,NC
Summary
Dynamic and results-oriented professional with a proven track record at the Hispanic Federation, enhancing operational efficiency and fostering strategic partnerships. Skilled in Spanish expertise and team collaboration, I excel in engaging diverse communities and driving initiatives forward. Passionate about leveraging cultural awareness and problem-solving skills to achieve and surpass objectives.
Overview
4
4
years of professional experience
Work History
Volunteer
Woman’s help center
Greensboro, NC
11.2024 - 12.2024
- Participated in team-building exercises to strengthen relationships among volunteers.
- Made referrals to utilize community resources for resident's needs.
- Helped with prep, set up, and breakdown of community and public events.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Offered support and assistance to community members.
Intern
Hispanic Federation
Charlotte, NC
05.2024 - 08.2024
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Maintained records of all activities related to various projects.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed key performance indicators to identify effective strategies.
- Assisted in the organization of events such as conferences, seminars, and workshops.
- Facilitated training sessions for new employees on company policies and procedures.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Worked with teams to support goals and build experience.
Store Associate
Goodwill Store
Charlotte, NC
10.2022 - 07.2023
- Greeted customers to determine wants or needs.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained cleanliness and organization of store shelves and displays.
- Interpreted verbal conversations in real time into another language.
- Conducted research to ensure accuracy in translations.
Sales Associate
Hanesbrands
Concord, NC
07.2020 - 08.2020
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Bachelor of Arts - International And Global Studies
University of North Carolina At Greensboro
Greensboro, NCBachelor of Arts - Woman’s, Gender, And Sexuality Studies
University of North Carolina At Greensboro
Greensboro, NCSkills
- Recordkeeping
- Strategic partnerships
- Filing and record-keeping
- Client relations strength
- Spanish expertise
- Documentation and reporting
- Cultural awareness
- Team collaboration
- Attention to detail
- Supply coordination
- Community service
- Time management
- Problem-solving
Languages
Spanish
Limited
Timeline
Volunteer
Woman’s help center
11.2024 - 12.2024
Intern
Hispanic Federation
05.2024 - 08.2024
Store Associate
Goodwill Store
10.2022 - 07.2023
Sales Associate
Hanesbrands
07.2020 - 08.2020
Bachelor of Arts - International And Global Studies
University of North Carolina At Greensboro
Bachelor of Arts - Woman’s, Gender, And Sexuality Studies
University of North Carolina At Greensboro