Angelica Monroy
Westwood,CA
Summary
As mother to three young children I have instilled a number of skills such as patience, critical thinking, organization and problem solving while being enthusiastic. I have a youthful edge with a mature work ethic which has helped me as a business owner to touch on my skills in: business strategy, effective communication, graphic design, brand development and digital marketing. As a local to the community I understand the importance of being a team player and serving positive influence to one another's life.
Overview
12
12
years of professional experience
Work History
Owner
Local Lands Co
Westwood, Ca
11.2020 - Current
- Planned, developed, and led negotiation of key business partnerships.
- Oversaw design process for new product lines and collections.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Waitress
The Red Onion
Lake Almanor, CA
03.2018 - 05.2022
- Prepared checks, itemizing total meal costs and taxes.
- Greeted customers and provided menus.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Prepared checks accurately and processed payments promptly.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Editor
Mountain Valley Living Magazine
05.2021 - 01.2022
- Edited manuscripts, articles, and web content for clarity, grammar, and style consistency.
- Oversaw layout design and worked with production team members to complete daily and weekly content schedules.
- Edited and proofread social media and blog posts.
- Oversaw artwork, layout and printing, adhering to deadlines and budget requirements.
- Verified facts, dates and statistics using standard reference sources.
- Uploaded digital images for editing, archiving and electronic transmission.
Housekeeper/waitress
Bidwell House
Chester, CA
11.2016 - 02.2017
- Perform cleaning duties to maintain rooms and main house of the Inn, in a clean and orderly manner
- Duties include making beds, replenishing linens, cleaning rooms, and halls, vacuuming, checking guests in and waiting on guests for breakfast in the mornings
Manager
Plato’s Closet
Beaverton, OR
04.2016 - 09.2016
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Provided leadership during times of organizational change or crisis situations.
Salesclerk
Main Street Styles
Quincy, CA
04.2013 - 01.2015
- Greeted customers and responded to inquiries in a professional manner.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed key customer relationships to increase sales.
- Facilitated inventory and stock management to replenish inventories and minimize excess.
Education
High School Diploma -
Greenville High School
Greenville, CA 06-2010
Associate of Arts - Social And Behavorial Sciences
Feather River College
Quincy, CA Skills
- Business strategy
- Financial planning
- Customer relationship management
- Problem solving
- Interpersonal skills
- Customer engagement
- Time management
- Verbal and written communication
- Human resources
- Social media control
- Marketing
- Project management
- Friendly and personable
- Data entry
- Microsoft Word
Affiliations
- I wanted to add some hobbies to keep this light and fun, I think as a whole we focus a lot on selling ourselves and trying to be professional and while that is important I think its also important to know the main make up of my personality-which is who I am.
- Photography
- Graphic Design
- Quading
- Botany Studies
- Frolicking in meadows with my kids
- Hiking
Timeline
Editor
Mountain Valley Living Magazine
05.2021 - 01.2022
Owner
Local Lands Co
11.2020 - Current
Waitress
The Red Onion
03.2018 - 05.2022
Housekeeper/waitress
Bidwell House
11.2016 - 02.2017
Manager
Plato’s Closet
04.2016 - 09.2016
Salesclerk
Main Street Styles
04.2013 - 01.2015
High School Diploma -
Greenville High School
Associate of Arts - Social And Behavorial Sciences
Feather River College