Accomplished marketing professional skilled in developing and executing strategic marketing initiatives. Known for strong project management and client relationship capabilities, driving measurable outcomes and business growth.
Overview
30
30
years of professional experience
Work History
Owner
Quick Response Marketing
Arlington, VA
03.2004 - 04.2025
Managed daily operations of business, including hiring and training staff.
Developed marketing strategies to enhance brand visibility and client engagement.
Managed client relationships to ensure satisfaction and loyalty.
Oversaw project timelines and deliverables for multiple marketing campaigns.
Coordinated team efforts to execute promotional events and initiatives.
Analyzed market trends to inform strategic decision-making and planning.
Collaborated with vendors and partners to optimize service offerings and outreach efforts.
Maintained relationships with existing clients by providing superior customer service.
Account Manager
Comcast
Rockville, Maryland
09.2001 - 01.2004
Cultivated client relationships to enhance satisfaction and foster loyalty.
Acted as main point of contact in matters relating to client concerns and needs.
Resolved client issues promptly to maintain positive partnerships.
Conducted regular account reviews to assess service performance.
Coordinated project timelines and deliverables for multiple accounts.
Developed strategies to increase revenue from existing accounts.
Produced comprehensive reports on account performance and delivered findings to senior management.
Prepared monthly financial statements for each account.
Developed proposals detailing services, costs, and benefits for prospective customers.
Account Manager
Cable TV Montgomery
Rockville, Maryland
07.1995 - 07.2001
Managed client relationships to ensure satisfaction and loyalty.
Renewed existing accounts by building relationships with clients.
Resolved client issues promptly to maintain positive partnerships.
Managed multiple accounts simultaneously while meeting deadlines.
Negotiated contracts with clients to maximize profitability.
Developed strategies to increase revenue from existing accounts.
Created comprehensive reports on account performance and presented them to senior management.
De-escalated customer interactions by providing alternative solutions to issues.
Ensured compliance with industry regulations when dealing with clients.
Analyzed market trends to identify new business opportunities.
Monitored competitor activities in order to stay ahead of the competition.
Participated in brainstorming sessions to develop new ideas for business development initiatives.