JEFFREY A. SCARINZA
Bow
Summary
Dynamic leader with a proven track record at Key Automotive Group, driving profitability and operational excellence. Expert in strategic planning and team leadership, I achieved a remarkable 550% growth in dealership profitability. Skilled in vendor negotiation and customer relationship management, I excel at optimizing operations and enhancing service quality.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Owner
ABS Enterprise LLC
Bow
10.2024 - Current
- Managed daily operations and logistics for multiple client projects.
- Developed strategic business plans to drive company growth and market presence.
- Oversaw financial management, including budgeting and expense tracking initiatives.
- Cultivated relationships with suppliers and vendors for resource acquisition.
- Implemented marketing strategies to enhance brand visibility and customer engagement.
- Led staff training programs to improve service quality and employee skills.
- Ensured compliance with industry regulations and safety standards in operations.
- Coordinated team efforts to streamline workflows and optimize resource allocation.
- Managed daily operations of business, including hiring and training staff.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Reviewed legal documents related to business operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Regional Vice President
Key Automotive Group
Portsmouth
01.2021 - 03.2025
- Leadership, management, and P&L responsibility for high-growth dealership group General Motors Division.
- Focused on RSI (Retail Sales Index) To achieve the position as Number 1 Chevrolet dealer in volume for the state of VT.
- Established strategies for the lowest ADS (Average Days' Supply) While eliminating over aged inventory concerns.
- Approved as Executive Manager by General Motors.
- Lead the executive sales team that oversees 7 Locations 5 General Motors Points to include. Chevrolet, GMC, Buick, Cadillac, Hummer
- Key automotive Group, General Motors Division
GENERAL MANAGER
Autosaver Group
Newport
01.2018 - 01.2021
- Leadership, Daily operations, Fixed absorption, forecasting and reporting.
- Grew dealership profitability by 550% in 3 years through staff upgrades, increased PVR and warranty penetration rate, improved advertising ROI through digital marketing, increased service capacity.
- Approved as Executive Manager by General Motors.
- Complete overhaul of service department staff, processes, and training resulting in one-third improvement in contribution margin.
- Autosaver Group, Newport NH
REGIONAL FIXED OPERATIONS DIRECTOR
Autosaver Group
Remote
01.2015 - 01.2018
- Sales, management and profitability for service and parts operations for 12 dealer locations.
- Grew sales by over 30% per year, and profitability by 26% in 24 months.
- Transformed individually managed operations into a standardized system of customer, operations, and follow-up processes across the entire enterprise.
- Initiated controls to measure and evaluate performance.
- Improved customer service performance results by almost 400%, increasing the number of service departments exceeding manufacturer standards from 2 to 8, and elevated remaining 4 to meet standards.
- Managed the remodel and relaunch of three service facilities while maintaining sales and profit growth.
- Autosaver Group, Remote
Fixed Operation Director
Autofair Ford
Manchester
01.2012 - 01.2015
- Fixed Operations Director with P&L responsibility for a 26-bay service facility, parts, and 2 body shops.
- Increased sales by 44% to over half a million dollars, and profitability by more than 52% in three years.
- Significantly improved operational and inventory processes, which increased throughput, cash flow, and profitability, while maintaining quality standards and improving team-member morale.
- Enrolled in manufacturer-sponsored programs to improve technician knowledge and skill levels, and to take advantage of cost and rebate incentives that were not being leveraged.
- Autofair Ford, Manchester, NH.
PARTS AND SERVICE MANAGER
AutoSaver Group CDJ
Littleton
01.2006 - 01.2012
- Front-line management and budget responsibility for 10-bay service department with 17 employees.
- Grew sales by 30% through 2008. Post-recession increased sales again by over 40% through 2012.
- Achieved 600% of manufacturer service goals by attracting new customers through creative sales programs.
- Implemented express lane service, remodeled service department for more efficient throughput, and improved customer satisfaction levels from 76% to 92% within 2 years of hire.
- AutoSaver Group CDJ, Littleton, NH
GENERAL MANAGER
Currier Automotive and Power Sports Group
Gorham
01.1998 - 01.2006
- Full P&L and management for two dealerships: GM/Nissan and Honda/Polaris/Kawasaki franchise.
- Lifted unprofitable businesses to industry-standard profitability in just over 2 years ($25 million enterprise), through programs that increased sales, and successful implementation of cost containment projects.
- Saved almost one-half-million dollars per year alone through investment in new software and computer support systems, with break-even on investment attained in just 3 years.
- Revamped and retrained a 27-person sales, marketing and operations staff resulting in a highly motivated team that consistently exceeded customer service, sales and profitability goals.
- Currier Automotive and Power Sports Group, Gorham, NH
PARTS AND SERVICE DIRECTOR
Berlin City Dealerships
Gorham
01.1995 - 01.1998
- Managed operations for a 17-bay operation with 23 advisors, technicians and counter personnel.
- Controlled monthly expenses and set sales objectives.
- Audited warranty and account receivables.
- Berlin City Dealerships, Gorham, NH
SERVICE CONSULTANT
Berlin City Dealerships
Gorham
01.1991 - 01.1995
- Front-line service desk position responsible for generating repair orders, customer estimates, and warranty claims.
- Participated in sales prospecting, vendor training, and product display set-up.
- Berlin City Dealerships, Gorham, NH
Education
High School Diploma -
Gorham Hogh School
Gorham, NH06-1990
Skills
- Product and Service Sales
- Customer Service
- Marketing Promotions
- Operations Management
- Fixed Operations
- Inventory Management
- Digital Marketing
- Warranty and Credit
- BDC Operations
- Strategic planning
- Financial management
- Project management
- Vendor negotiation
- Marketing strategy
- Team leadership
- Customer relationship management
- Operations optimization
- Inventory control
- Effective communication
- Problem solving
- Staff training
- Quality assurance
- KPI management
- Profit and loss analysis
- Project estimating
- Bidding processes
- Staff hiring
- Program creation and implementation
- Marketing
- Quality management systems
- Consulting
- Team oversight
- Strategic project planning
- Relationship building
- Sales strategy development
- Operations management
- Talent development
- Process optimization
- Administrative oversight
- Business planning
- Cost reduction
- Client service
- Cash flow optimization
- Key partnership cultivation
- Social media control
- Business marketing
- Staff management
- Profit and loss
Home
603-722-4673
Certification
- Pilot Licenses
- Commercial CDL Drivers Licenses
- Active medical card
- Motor Cycle Licenses
Special Interests
HUSBAND / FATHER OF 2, Married for 24 Years with 2 Adult sons., PRIVATE PILOT, Private Pilot with 600+ hours of flight time, ratings in Single, Multi engine land and sea aircraft., BOATING, Experienced boater both fresh water, Salt Water with extensive navigational knowledge., CRAFTSMAN, Accomplished Mechanic, Carpenter, with a wide range of skills working with metal and wood products.
Training And Education
- ELITE MEMBER: CHRIS COLLINS SERVICE MASTERMIND GROUP, Selected for Elite Membership. Recognized among the industry's highest performers throughout the US. Invited to attend quarterly meetings to discuss and develop new, creative, and successful business strategies and tactics.
- NADA 20 PERFORMANCE IMPROVEMENT PROGRAM, Over 15 years attending educational enrichment programs that equip managers with best practices, innovative ideas and financial comparisons to improve business performance and profitability.
- JMA DEALER TRAINING, 2 Year continue learning program focused on Business office sales, Dealer statement review, Fixed Operation analysis, Sales Process and overall profitability.
- NHADA DEALER GROUP: SAFETY COMMITTEE, Participant in New Hampshire Auto Dealer Association programming, including business education, government affairs services, brain-storming meetings. Selected for and serve on the NHADA Safety Committee.
- NADA DEALER ACADEMY, Program prepares current and future dealership leaders to operate a successful and profitable automotive business, while examining the latest trends.
- PROACTIVE BDC MANAGEMENT PROGRAM, 3 Year in dealership mentor program developed to manage an on site BDC call center with measured performance and results.
Timeline
Owner
ABS Enterprise LLC
10.2024 - Current
Regional Vice President
Key Automotive Group
01.2021 - 03.2025
GENERAL MANAGER
Autosaver Group
01.2018 - 01.2021
REGIONAL FIXED OPERATIONS DIRECTOR
Autosaver Group
01.2015 - 01.2018
Fixed Operation Director
Autofair Ford
01.2012 - 01.2015
PARTS AND SERVICE MANAGER
AutoSaver Group CDJ
01.2006 - 01.2012
GENERAL MANAGER
Currier Automotive and Power Sports Group
01.1998 - 01.2006
PARTS AND SERVICE DIRECTOR
Berlin City Dealerships
01.1995 - 01.1998
SERVICE CONSULTANT
Berlin City Dealerships
01.1991 - 01.1995
High School Diploma -
Gorham Hogh School