Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Timeline
Generic

Ryan Clarke

Memphis

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs. Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.

Overview

11
11
years of professional experience

Work History

Owner

RCF
Memphis
12.2014 - Current
  • Managed budgeting processes and resource allocation across departments.
  • Analyzed financial data to drive informed decision-making processes.
  • Led financial strategy and planning for corporate growth initiatives.
  • Developed comprehensive marketing strategies to enhance brand visibility and engagement.
  • Oversaw market research initiatives to identify consumer trends and preferences.
  • Led cross-functional teams to execute integrated marketing campaigns effectively.
  • Managed digital marketing platforms to optimize online presence and customer outreach.
  • Led technology strategy development aligning with business goals.
  • Managed cross-functional teams to implement innovative solutions.
  • Oversaw technology budgeting and resource allocation processes.
  • Directed research and development initiatives for advanced technologies.
  • Developed strategic plans to enhance organizational growth and market presence.
  • Implemented performance metrics to evaluate business effectiveness and efficiency.
  • Developed and implemented strategic business plans to increase company profitability.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Developed strategies for improving customer service standards throughout the company.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • CEO
  • CFO
  • CMO
  • CTO

Freight Broker

TQL
Memphis
05.2024 - 08.2024
  • Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
  • Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
  • Prepared detailed reports on account performance, highlighting key achievements, and areas for improvement during client meetings.
  • Coordinated timely deliveries by closely monitoring shipment schedules, and proactively addressing potential delays.
  • Developed strong relationships with key clients, ensuring clear communication and meeting their expectations consistently.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Drove new business by acquiring new clients and expanding new and existing relationships.

Insurance Agent

AAA
Memphis
11.2023 - 02.2024
  • Cold calling, prospecting, sales, customer service, and customer retention.
  • Worked with clients on a daily basis to help ensure they are truly protected, without leaving a risk of loss.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Worked closely with customers to build rapport, and close the sale.

Insurance Sales Agent

State Farm
Memphis
01.2018 - 06.2023
  • Cold calling, prospecting, sales, customer service, and customer retention.
  • Worked with clients on a daily basis to help ensure they are truly protected, without leaving a risk of loss.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Worked closely with customers to build rapport, and close the sale.

Insurance Agent

American National
Memphis
10.2017 - 01.2018
  • Consulted clients to understand their insurance needs and preferences.
  • Recommended appropriate insurance products based on client assessments.
  • Processed policy applications and managed client documentation efficiently.
  • Educated clients about policy terms, coverage options, and claims procedures.
  • Collaborated with underwriting teams to ensure policy accuracy and compliance.
  • Conducted regular follow-ups to maintain strong client relationships and trust.
  • Resolved client inquiries and issues promptly to enhance customer satisfaction.
  • Participated in training sessions to stay updated on industry trends and regulations.

Education

High School Diploma -

Ridgeway High
Memphis
05.2016

Skills

  • Contract Management
  • Data Entry
  • Performance Tracking
  • International Shipping
  • Cold Calling
  • Customer Service
  • Insurance Sales
  • Policy Writing
  • CRM Software
  • Sales
  • Customer Retention
  • Financial strategy
  • Resource allocation
  • Budget management
  • Data analysis
  • Contract negotiation
  • Marketing strategies
  • Client relationship management
  • Marketing strategy
  • Digital marketing
  • Cross-functional leadership
  • Market research
  • Sales forecasting
  • Problem solving
  • Innovative thinking
  • Time management
  • Technology strategy
  • Technology roadmapping
  • Corporate strategy development
  • System architecture
  • Technology integration
  • Infrastructure monitoring
  • Customer relationship management
  • Performance metrics
  • Financial analysis
  • Strategic planning
  • Sales strategies
  • Relationship building
  • Effective communication
  • Decision making
  • Organizational agility
  • Sustainable business models

Personal Information

Title: Insurance Agent

Additional Information

Life, Health, Property, Casualty Insurance, Certified Claims Adjuster (CA), Certified Xactimate Trained, Certified Construction 101 Completion, State Farm Fire Policy Certified, State Farm Estimatics Certified, State Farm Auto Certified

Timeline

Freight Broker

TQL
05.2024 - 08.2024

Insurance Agent

AAA
11.2023 - 02.2024

Insurance Sales Agent

State Farm
01.2018 - 06.2023

Insurance Agent

American National
10.2017 - 01.2018

Owner

RCF
12.2014 - Current

High School Diploma -

Ridgeway High
Ryan Clarke