Angelick Tamayo
Oxnard,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job patient care coordinator position. Ready to help team achieve company goals. Enthusiastic patient care coordinator willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Amazon Fulfillment Associate Stow (Seasonal)
Amazon Warehouse
09.2023 - Current
- Responsible for ensuring that all items and/or merchandise are inspected for damages then scanned as they are stowed to ensure that virtual and physical locations of the items match the accuracy of the inventory.
Patient Care Coordinator (PCC)
Golden Bear Physical Therapy
04.2021 - 09.2023
- Greets warmly and maintains a friendly, welcoming relationship with all patients and clients, including among others, physicians and physician office staff
- Clearly communicates with all WEBPT staff, including clinical and corporate employees, in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care
- Schedules new patients and collects all necessary information in order to verify insurance with carrier
- Accurately and completely enters patient information and demographics into computer system - (Rev Flow)
- Submits patient insurance information in a timely fashion to ensure benefits are verified before the patient's initial evaluation
- Provides patients with an explanation of their benefits and thoroughly answers all questions
- Calls and confirms new patient appointments
- Collects co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures
- Inform patient of any outstanding balance and issues receipt when monies are collected
- Works closely with Billing Department, Physical Therapists and Aide staff to assure smooth patient flow
- Follow up on 'no show' patients on a daily basis
- Treatment authorization and/or continued treatment Rx follow up
- Maintains patient confidence and protects operations by keeping information confidential
- Maintains schedule targets by reporting percentages of arrivals, cancellations, and rescheduled appointments to Regional Administration Manager
- Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies and communicating to person in charge or ordering
- Participates in and adheres to, as required, the HIPAA Policies and Procedures of Golden Bear Physical Therapy and Sports Injury Center, Inc.
Nutrition services substitute
Oxnard Union High School District
04.2019 - 01.2020
- Clean, wash and sanitize dishes, sanitize tables, help cook, use register to get students ID number to give them their food.
Dietary Aide
Victoria Healthcare Center
12.2018 - 04.2019
- Tell cook patients diet, make sure patients are not allergic to any ingredients or food, serve juices 4oz or 8oz depending on diet, cut fruits and lettuce, and make a number of amount per day, put dessert on plate, clean area where I was working at, wash and sanitize dishes, take food to certain destinations for nurses to serve for the patients.
Library Assistant
OXNARD COLLEGE - LLRC
11.2016 - 06.2018
- Greet students and provide excellent customer service
- Assist patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging into the internet, making copies, etc.)
- Check in and processes library materials as necessary
- Processes fines, fees, or other payments, and let know where they have to go pay it
- Provides information regarding programs, events, conference rooms, etc
- Shelves library materials
- Follow all legal and policy requirements related to patrons privacy and custodianship of patron records
- Other duties we assigned by supervisor or manager.
Education
Bachelor's - Health science
CSU Channel Islands
Camarillo, CA12.2020
Associate - Social and Behavioral Sciences
Oxnard College
Oxnard, CA05.2018
Associate - Natural Science or Mathematics
Oxnard College
Oxnard, CA05.2018
High school or equivalent - General Education
Hueneme High School
Oxnard, CA06.2015
Skills
- Word (4 years)
- Excel (1 year)
- Bilingual Spanish (10 years)
- Customer Service (3 years)
- Library Services
- Patient Care
- Clinicient EMR (1 year)
- Raintree system
- Dietary Aide Experience
- Food service
- Algebra
- Clerical experience
- Typing
- Outbound calling
- Problem Solving
- Medical Office Experience
- HIPAA
- Dietary aide experience
- EMR systems
- Front desk
- Google Docs
- Medical records
- Medical terminology
Certification
BLS for Healthcare Providers (CPR and AED), 11/01/21, 11/01/23
Languages
Spanish
Native or Bilingual
Timeline
Amazon Fulfillment Associate Stow (Seasonal)
Amazon Warehouse
09.2023 - Current
Patient Care Coordinator (PCC)
Golden Bear Physical Therapy
04.2021 - 09.2023
Nutrition services substitute
Oxnard Union High School District
04.2019 - 01.2020
Dietary Aide
Victoria Healthcare Center
12.2018 - 04.2019
Library Assistant
OXNARD COLLEGE - LLRC
11.2016 - 06.2018
Bachelor's - Health science
CSU Channel Islands
Associate - Social and Behavioral Sciences
Oxnard College
Associate - Natural Science or Mathematics
Oxnard College
High school or equivalent - General Education
Hueneme High School