Vanessa Borja
North Plainfield,NJ
Summary
Dedicated Operator specializes in shipping, receiving, and meeting delivery deadlines. Prioritizes safety and values efficiency. Work well alone or with a team in a fast-paced environment—diligent problem-solver with a resourceful approach to challenges and an organized style. Leverages Buffer prep, component prep, and buffer hold expertise to manage job functions—excellent communicator with a focus on results.
Overview
10
10
years of professional experience
Work History
Operator
Eli Lilly Pharmaceuticals
04.2021 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Fed raw materials into machines.
- Actively participated in cross-functional teams, contributing valuable input on process improvements and best practices for overall operational success.
- Monitored and tracked warehouse inventory and ordered new materials to prevent shortages.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Inspected products and machines to maintain quality and efficiency.
- Collaborated with other departments to optimize production workflows.
- Prepared reports and technical documentation of day-to-day production processes.
- Tested products or subassemblies for functionality or quality and troubleshoot problems with equipment, devices, or products.
Receptionist
Nava's Marital Arts Academy
12.2017 - Current
- Answers telephones and directs the caller to the appropriate associate
- Will transfer a caller to an associate’s voice mailbox when the associate is unavailable
- Greets and directs visitors to the company
- Takes and retrieves messages for various personnel
- Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
- Receives, sorts and forwards incoming mail
- Maintains and routes publications
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Assists in the ordering, receiving, stocking and distribution of office supplies
- Assists with other related clerical duties such as photocopying, faxing, filing and collating.
Waitress
Dunellen BBQ
06.2016 - 02.2018
- Provide the perfect service experience for every Guest
- Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions and make suggestions regarding food and beverage
- Serve the Guest in an accommodating manner
- Must know all food and retail offered
- Apply positive suggestive sales approach to guide Guests
- Pre-bus tables; maintain table cleanliness, bus tables
- Looks for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform.
Food Service Worker
Red Mango
09.2016 - 12.2017
- Preparing and delivering hot and cold food items for patient room service, café/diner and catering in a timely manner and at the required temperature
- Following standardized recipes and daily production sheets and accurately recording amounts produced
- Completing next day's preparation assignments
- Routinely testing food for quality, appearance, flavor, temperature, texture, color and doneness
- Following established guidelines, recipes and procedures for assigned areas including age‑specific feeding and specialized diets including Diabetic, Ketogenic, BMT, Sodium Restricted, Low-Fat or brand specific requirements
- Following and monitoring H.A.C.C.P
- Food preparation and storage procedures
- Following F.I.F.O
- Principle of food rotation
- Following department policies and procedures for hand washing, hair restraints, cooling/reheating foods and taste testing
- Storing, holding and transporting cold food items at 40F or below and hot food items at 140F or above
- Testing food temperatures with approved food thermometer and records in log
- Wrapping, labeling and dating all food items and storing in designated area in an organized manner
- Cleaning and sanitizing all food contact surfaces and equipment after every use to avoid contamination
- Recording ppm of sanitizer solution in designated log
- Maintaining high levels of sanitation of all equipment by adhering to department policies and procedures, Health Department codes and J.C.A.H.O
- Regulations
- Possibly performing cashier duties
- Following department/brand specific cash handling procedures
- Maintaining clear communication channels and constructive, sensitive relationships with co‑workers, supervisors, patients, customers, parents and all hospital staff.
Receptionist
Tere's Beauty Salon
09.2014 - 06.2016
- Answering phones, booking appointments for clients and calling clients to confirm appointments
- Performing transactions for client services
- Greeting clients with a friendly smile and walking them to the proper station
- Keeping the salon front clean, professional looking and inviting
- Selling appropriate retail to customers leaving
- Serving clients refreshments and beverages
- Helping with color formulation
- Shampooing and conditioning clients
- Blow-drying clients
- Sweeping salon floor
- Cleaning and maintaining salon’s appearance
- Helping prepare clients for service.
Education
Bachelor of Science - I.T
American Public University
Charleston, WV06.2026
High School Diploma -
North Plainfield High School
09.2017
Skills
- Microsoft office (4 years)
- Customer Service (4 years)
- Filing (3 years)
- Sales (3 years)
- Documentation (4 years)
- Excel (4 years)
- Word (4 years)
- Receptionist (4 years)
- Powerpoint (4 years)
- Conflict Resolution (4 years)
- Consulting (4 years)
- Fax (4 years)
- Inventory Management (4 years)
- Knowledge Management (4 years)
- Marketing (2 years)
- Typing (4 years)
- Windows (2 years)
- Management (2 years)
Attention to Detail
Problem-Solving
Teamwork and Collaboration
Troubleshooting
Machine Operation
Efficient multitasking
Effective Communication
Valid Driver's License
Heavy Equipment Operation
Quality Assurance
Customer Service
Continuous Improvement
Positive Attitude
Teamwork and Coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Operator
Eli Lilly Pharmaceuticals
04.2021 - Current
Receptionist
Nava's Marital Arts Academy
12.2017 - Current
Food Service Worker
Red Mango
09.2016 - 12.2017
Waitress
Dunellen BBQ
06.2016 - 02.2018
Receptionist
Tere's Beauty Salon
09.2014 - 06.2016
Bachelor of Science - I.T
American Public University
High School Diploma -
North Plainfield High School
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