Angelie Taguicana RHIT, CCS
La Habra,CA
Summary
Certified Health Information Management Professional with wealth of healthcare experience and expertise in creating and implementing workflows and processes to ensure accuracy and efficiency. Talented in maintaining complex and comprehensive databases covering protected patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities. Proven ability to review and document clinical data while showcasing proficient collaborative teamwork with colleagues ensuring accuracy and compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Analyst/Medical Records and Health Information Technician
Telecare Corporation
07.2022 - Current
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
Junior Business Analyst
Optum
04.2022 - 06.2022
- Worked one-on-one with clients to improve data management specifications.
- Assisted various departments and medical staff to improve client satisfaction.
- Created detailed excel reports from business research for review by development team.
- Performed gap analysis to identify areas of improvement.
- Collaborated with stakeholders to define project objectives and criteria.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Proficient usage of Curo Management System (EHR)
Health Information Management Technician
UCLA Health
07.2021 - 04.2022
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proficient usage of EPIC EHR System daily
- Handled phone calls from attorneys, insurance companies and patients.
- Reproduced protected health information by using data extraction and file management techniques.
Medical Records Coordinator
Torrance Memorial Urgent Care
07.2020 - 07.2021
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded records to patient's individual vault.
- Kept accurate log of requests for medical information and records.
- Recorded patients' medical history, status, services provided and other information necessary for compliance with reporting requirements.
- Proficient usage of Cerner EHR System.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Responded to patient inquiries to provide information and details of medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Verified accuracy of patient information in medical records.
- Worked in direct collaboration with other physicians and referred patients accordingly to best support health care needs.
- Prepared and maintained correspondence, reports and claims in compliance with federal regulations and followed best practices in patient and family support.
Sales Lead
Kipling-VF
01.2017 - 06.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Handled cash register operations and customer transactions to process payments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
Volunteer
Torrance Memorial Medical Center
10.2019 - 07.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Associate of Science - Health Information Technology
Cypress College
Cypress, CA05.2020
Skills
- Knowledgeable and consistently updated on state and federal regulations for medical records quality
- Health Records Review
- Patient Data Management Systems
- Electronic Health Records Systems
- Data Quality
- Interpersonal and Written Communication
- Office Administration
- Excellent Customer Service
- Bilingual: Tagalog and English
Certification
- CCS - Certified Coding Specialist
- RHIT - Registered Health Information Technician
Timeline
Data Analyst/Medical Records and Health Information Technician
Telecare Corporation
07.2022 - Current
Junior Business Analyst
Optum
04.2022 - 06.2022
Health Information Management Technician
UCLA Health
07.2021 - 04.2022
Medical Records Coordinator
Torrance Memorial Urgent Care
07.2020 - 07.2021
Volunteer
Torrance Memorial Medical Center
10.2019 - 07.2020
Sales Lead
Kipling-VF
01.2017 - 06.2019
Associate of Science - Health Information Technology
Cypress College