Summary
Work History
Education
Skills
Timeline
SoftwareDeveloper
Angelika Madden-Pines
Open To Work

Angelika Madden-Pines

Phoenix,AZ

Summary

Experience, tenacious, and detail-oriented Legal Support professional with formal training in Paralegal Studies and a proven track record of managing active legal files while increasing workflow efficiency. Adept at making independent, effective decisions in fast-paced environments. Multi-talented in document management, legal research, and advanced use of MS Word, PowerPoint, and Excel. Familiar with Legal software including Westlaw, Lexis Nexus, Summation, and TimeSlips. Ready to leverage my strong organizational abilities and advanced legal research expertise to deliver immediate value to your firm upon relocating to Phoenix, AZ or the surrounding areas in March 2026.

Work History

Billing Specialist

CorVel Healthcare Corp
Maryland Heights, MO
2023 - 2025
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in Workers Comp medical records
  • Collaborated with healthcare providers to clarify billing inquiries and ensure compliance with regulations
  • Fostered strong relationships with healthcare providers and insurance representatives to facilitate efficient resolution of billing issues
  • Enhanced accuracy in patient billing through meticulous record-keeping and verification of insurance details
  • Improved customer satisfaction with prompt and clear communication regarding their billing inquiries
  • Generated monthly billing and posting reports for management review. Reviewed medical records for compliance with billing regulations and payer requirements
  • Maintained patient confidentiality by adhering to HIPAA regulations during all aspects of the coding and billing processes
  • Assisted in maintaining smooth office operations by managing essential administrative tasks such as recordkeeping, claims data entry and responding to all emails and voice mails
  • Maximized productivity through effective time management, prioritizing daily tasks based on urgency and importance

Account Data Entry Clerk (temp)

IRS/Integrity Staffing Services
Louisville, KY
2021 - 2022
  • Processed and entered large volumes of Tax return check payment data with high accuracy using IRS systems, completing production data entry quotas. Seasonal
  • Reviewed and verified data entries to ensure compliance with IRS regulations
  • Conducted quality checks on completed entries, identifying discrepancies for correction
  • Managed sensitive information while maintaining confidentiality and data integrity standards

Accounts Receivable and Billing Clerk (temp)

Armstrong Teasdale, LLP/BeaconHill Staffing
Clayton, MO
2018 - 2019
  • Entered detailed customer billing and payment invoice transaction data for enhanced record-keeping and analysis using Aderant for the Accounts Receivables department
  • Production code and data entry
  • Followed established procedures to enter and process data correctly
  • Scanned, sorted and saved documents in database to maintain organized filing process
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail
  • Enhanced data accuracy by meticulously reviewing reconciled customer accounts-identifying discrepancies and resolving issues efficiently
  • Created and maintained data entry logs to track data entry activities
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships

Legal Receptionist

Ferguson & Kilgore, LLC
St Louis, MO
  • Communicated with clients regarding scheduled appointments, answered inquiries and expedited messages; organized all incoming/outgoing faxes, and mail along with copying and filing.
  • Managed daily front desk operations, as well as, maintained open and closed files, and assisted with drafting legal documents and correspondence utilizing MS Word, contributing to timely communication between attorneys and clients
  • Performed data entry and retrieval of computerized court dockets and memos.
  • Managed incoming calls using multiple lines for 3 attorneys, ensuring efficient routing to appropriate legal staff.
  • Prepared case files by gathering necessary documentation and information from clients and attorneys.
  • Enabled smooth daily operations of the office through management of supplies inventory levels and placing orders when required.
  • Coordinated meeting arrangements for attorneys and clients, including room bookings, catering services, and audiovisual equipment setup when necessary.
  • Assisted paralegals with document production tasks such as copying forms or scanning files into electronic format.
  • Administrative support provided to multiple attorneys resulted in better allocation of their time spent on substantive legal matters.

Legal Administrative Clerk (temp)

Bryan Cave Leighton Paisner/Staffwise Legal Services
St Louis, MO
  • Responsible for answering and routing incoming calls for six attorneys using a multi-line phone system
  • Provided a wide range of services including document retrieval and review, file management and ordered office supplies
  • Conducted research on case law, statutes, and regulations to support attorneys trial exhibits
  • Coordinated communication between clients and legal team, fostering strong relationships
  • Adhered to strict ethical guidelines while performing legal clerk duties, demonstrating integrity and commitment
  • Assisted in the preparation of trial exhibits and legal documents, ensuring accurate and organized presentation of evidence. Prepared aged documents for scanning and offsite storage
  • Prepared discovery materials in response to requests from opposing counsel, ensuring compliance with deadlines and procedural rules

Probate Clerk (Issue Dept)

St Louis County Probate Court
Clayton, MO
  • Responsible for various office functions regarding Probate court proceedings including financial transactions, written correspondence, file management and responding to telephone inquiries
  • Coordinated communication between courts, attorneys, and clients to ensure timely processing while providing legal administrative support to Probate judges and staff
  • Reviewed legal documents for accuracy and completeness for compliance with state court regulations and requirements
  • Assisted in scheduling hearings and preparing necessary documentation for court proceedings. Reviewed court documents to process subpoenas, motions and pleadings
  • Managed heavy caseloads, effectively prioritizing duties and meeting deadlines, resulting in timely resolutions of probate matters
  • Demonstrated expertise in estate administration by accurately interpreting wills, trusts, and other relevant documents
  • Assisted grieving families during difficult times by demonstrating empathy and sensitivity while guiding them through the probate process
  • Maintained court dockets and updated disposition of cases after court hearings and trials. Prepared court orders and judgments for signature
  • Provided assistance to attorneys and court personnel in courtroom.

Education

Associate of Applied Science - Paralegal Studies

SanfordBrown College
Hazelwood

Certificate of Completion - Medical Insurance Billing And Coding

American Professional Institute
Decatur, GA

Skills

    Clear and effective communication skills

    Effective time management skills

    Remote/Hybrid work flexibility

    Accounts payable and receivable

    QuickBooks, Aderant, and MS Office Suite

    Office Admin/Admin Support

    Data, Invoice and Claim processing

    Document scanning and Records retrieval

    Records and Database management

    Insurance and Data verification

    Legal and Medical Transcription

    Typing (50wpm)/Data Entry (9987ksph)

    Problem-solving abilities

    Exceptional Customer service

    Meticulous attention to detail

Timeline

Billing Specialist

CorVel Healthcare Corp
2023 - 2025

Account Data Entry Clerk (temp)

IRS/Integrity Staffing Services
2021 - 2022

Accounts Receivable and Billing Clerk (temp)

Armstrong Teasdale, LLP/BeaconHill Staffing
2018 - 2019

Legal Receptionist

Ferguson & Kilgore, LLC

Legal Administrative Clerk (temp)

Bryan Cave Leighton Paisner/Staffwise Legal Services

Probate Clerk (Issue Dept)

St Louis County Probate Court

Associate of Applied Science - Paralegal Studies

SanfordBrown College

Certificate of Completion - Medical Insurance Billing And Coding

American Professional Institute

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Angelika Madden-Pines