Angelika Michel
Pompano Beach
Summary
Dynamic External Credentialing Specialist with extensive experience at Hayes Locums, excelling in data entry accuracy and conflict resolution. Proven track record in leading departmental meetings and enhancing medical staff relations, ensuring timely completion of credentialing processes. Adept at problem-solving and maintaining confidentiality while managing sensitive information effectively.
Overview
5
5
years of professional experience
Work History
External Credentialing Specialist Level III
Hayes Locums
11.2021 - Current
- I continue all the roles of a Credentialing Specialist listed below with the addition of leading out weekly meetings with the hospital Medical Staff Office.
- I assist my manager in weekly meetings throughout the company where I speak on behalf of our department and our credentialing files and provide resolutions for at risk files.
External Credentialing Specialist Level I
Hayes Locums
11.2021 - Current
- Acts as a liaison between the medical staff and the providers when applying for hospital privileges, obtaining updates and reporting progress.
- Participate in obtaining and providing important physician paperwork to the Medical Staff Office of Hospitals all around the United States while maintaining confidentiality of all provider's information.
- Assist with resolution of provider issues while partnering and following up with external customers to complete the credentialing process by assisting in obtaining verification of employment, background screenings and peer evaluations.
External Credentialing Senior Coordinator
Hayes Locums
11.2021 - Current
- Assist in the data entry of sensitive information accurately and efficiently for physicians/provider applications to Hospitals and Medical Centers.
- Assist in ensuring applications are completed/submitted in a timely manner by following up with physicians and requesting documents/paperwork for the beginning stages of the hospital credentialing process.
Dependency Case Manager Trainee
ChildNet, Inc
West Palm Beach
06.2021 - 11.2021
- Promoted the safety, permanency, and well being of children in the city of West Palm Beach FL.
- Conduct home visits to ensure the safety of the children in the hands of their parents/caregivers.
- Updated case notes into the system of record on all contact/meetings and completed visitations.
Mental Health Coordinator/Customer Service Representative
ReachLink
10.2020 - 06.2021
- Communicating with people in regard to their request for therapy and connecting them with the right therapist.
- Educate callers about behavioral health services offered by ReachLink and assisting prospective clients in scheduling a consultation.
Education
Bachelors - Psychology, Mental Health Certificate
Florida Atlantic University
Boca Raton, FL08.2021
Skills
- Data entry accuracy
- Conflict resolution
- Time management
- Problem solving
- Attention to detail
- Application management
- Medical staff relations
Related Courses
- General Psychology, 09/01/18, 12/01/21
- Psych of Human Development
- Biological Bases of Behavior
- Intermediate Statistics Lab
- Cognition
- Exp. Design & Stat. Inference
- Social Psychology
- Research Methods in Psychology
- Human Developmental Lab
Accomplishments
- Winner of company Schlocums Award in 2023 and 2024. This award is given to a special team member on the support team that have completed their task or goal with hard work, grace and dedication.
Timeline
External Credentialing Specialist Level III
Hayes Locums
11.2021 - Current
External Credentialing Specialist Level I
Hayes Locums
11.2021 - Current
External Credentialing Senior Coordinator
Hayes Locums
11.2021 - Current
Dependency Case Manager Trainee
ChildNet, Inc
06.2021 - 11.2021
Mental Health Coordinator/Customer Service Representative
ReachLink
10.2020 - 06.2021
Bachelors - Psychology, Mental Health Certificate
Florida Atlantic University