Angelika Michel
Pompano Beach,FL
Summary
Dynamic External Credentialing Specialist with extensive experience at Hayes Locums, excelling in data entry accuracy and conflict resolution. Proven track record in leading departmental meetings and enhancing medical staff relations, ensuring timely completion of credentialing processes. Adept at problem-solving and maintaining confidentiality while managing sensitive information effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
External Credentialing Senior Specialist Level III
Hayes Locums
01.2025 - Current
- I continue all the roles of a Credentialing Specialist listed below with the addition of leading out weekly credentialing meetings with the hospital Medical Staff Office, where we discuss files and provide solutions to as risk files.
- Occasionally provide assist to management by leading weekly meetings throughout the company where I speak on behalf of our department and our credentialing files and provide resolutions for at risk files.
- Streamlined credentialing processes to enhance accuracy and efficiency.
- Managed verification of licenses, certifications, and professional references for healthcare providers.
- Collaborated with cross-functional teams to resolve discrepancies in provider documentation.
- Ensured compliance with regulatory standards and internal policies throughout credentialing process.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
- Enhanced credentialing processes by streamlining documentation and verification procedures.
External Credentialing Specialist Level I
Hayes Locums
02.2023 - Current
- Acts as a liaison between the medical staff and the providers when applying for hospital privileges, obtaining updates and reporting progress.
- Participate in obtaining and providing important physician paperwork to the Medical Staff Office of Hospitals all around the United States while maintaining confidentiality of all provider's information.
- Assist with resolution of provider issues while partnering and following up with external customers to complete the credentialing process by assisting in obtaining verification of employment, background screenings and peer evaluations.
External Credentialing Senior Coordinator
Hayes Locums
10.2021 - Current
- Assist in the data entry of sensitive information accurately and efficiently for physicians/provider applications to Hospitals and Medical Centers.
- Assist in ensuring applications are completed/submitted in a timely manner by following up with physicians and requesting documents/paperwork for the beginning stages of the hospital credentialing process.
Dependency Case Manager Trainee
ChildNet, Inc
West Palm Beach, USA
05.2021 - 10.2021
- Promoted the safety, permanency, and well being of children in the city of West Palm Beach FL.
- Conduct home visits to ensure the safety of the children in the hands of their parents/caregivers.
- Updated case notes into the system of record on all contact/meetings and completed visitations.
- Facilitated comprehensive assessments to determine eligibility for services and resources.
- Monitored case progress through regular follow-ups and documentation compliance.
Mental Health Coordinator/Customer Service Representative
ReachLink
09.2020 - 05.2021
- Communicating with people in regard to their request for therapy and connecting them with the right therapist.
- Educate callers about behavioral health services offered by ReachLink and assisting prospective clients in scheduling a consultation.
- Coordinated mental health services among multidisciplinary teams to enhance patient support.
Education
Bachelors - Psychology, Mental Health Certificate
Florida Atlantic University
Boca Raton, FL08-2021
Skills
- Data entry accuracy
- Conflict resolution
- Time management
- Problem solving
- Attention to detail
- Application management
- Medical staff relations
- Data management
- Provider enrollment
- SalesForce & Md-Staff Portal
- HIPAA compliance
Accomplishments
- Winner of company Schlocums Award in 2023 and 2024. This award is given to a special team member on the support team that have completed their task or goal with hard work, grace and dedication.
Certification
- HRCI aPHRI Cert Training - 6 months
Related Courses
- General Psychology, 09/01/18, 12/01/21
- Psych of Human Development
- Biological Bases of Behavior
- Intermediate Statistics Lab
- Cognition
- Exp. Design & Stat. Inference
- Social Psychology
- Research Methods in Psychology
- Human Developmental Lab
Languages
English
Full Professional
Timeline
External Credentialing Senior Specialist Level III
Hayes Locums
01.2025 - Current
External Credentialing Specialist Level I
Hayes Locums
02.2023 - Current
External Credentialing Senior Coordinator
Hayes Locums
10.2021 - Current
Dependency Case Manager Trainee
ChildNet, Inc
05.2021 - 10.2021
Mental Health Coordinator/Customer Service Representative
ReachLink
09.2020 - 05.2021
Bachelors - Psychology, Mental Health Certificate
Florida Atlantic University