Angelina Arroyo

Trained and handled an explosive-detection K9 for one year.

Specialized in diverse screener tasks like physically searching cargo, X-Raying cargo, conducting ETD screenings, and handling k9 alarm resolutions.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.