Dedicated professional with strong customer service skills and experience in event coordination. Committed to enhancing guest experiences and resolving conflicts effectively.
Overview
3
3
years of professional experience
Work History
Pro Shop Attendant
Cutalong golf course
Mineral, Virginia
03.2025 - Current
Assisted customers with golf equipment selection and rentals at Cutalong golf course.
Maintained cleanliness and organization of the pro shop and equipment areas.
Processed transactions efficiently using point-of-sale systems for customer purchases.
Handled customer inquiries and resolved issues to enhance overall satisfaction.
Catering Assistant Captain
DaH Catering
Charlottesville, Virginia
06.2024 - Current
Collaborated with team members to execute seamless event logistics.
Trained new staff on best practices for food handling and service.
Provided excellent customer service, addressing guest inquiries and concerns promptly.
Led event setup and breakdown for various catering functions.
Conducted post-event evaluations to identify areas for improvement.
Organized, scheduled and monitored catering staff to ensure all necessary tasks were completed in a timely manner.
Restaurant Hostess
Coopers Restaurant at Cutalong
Mineral, Virginia
08.2025 - 11.2025
Coordinated with servers and kitchen staff to enhance service quality.
Managed reservations, waitlists, and special requests for large parties.
Operated POS terminals to input orders, split bills, and calculate totals.
Beverage Cart Attendant
Cutalong golf course
Mineral, Virginia
04.2024 - 08.2025
Engaged with customers, providing friendly and efficient service.
Assisted in setting up events hosted at the golf course.
Assisted in the selection of beverages, offering recommendations based on customer preferences.
Cart Attendant
Cutalong golf course
Mineral, Virginia
04.2023 - 09.2024
Assisted golfers with loading and unloading equipment as needed.
Assisted with the setup and breakdown of event spaces for functions.
Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies.