Angelina Billys
Chicago,Illinois
Summary
Highly motivated Business Administration student with hands-on experience in customer service, plant care, and retail management. Proven skills in organization, time management, and communication, complemented by a strong work ethic and attention to detail. Seeking to leverage my diverse experience and academic background to excel in a dynamic professional environment, whether in administrative support, retail, or business internships.
Overview
10
10
years of professional experience
Work History
Assistant Shop Manager
Green Inc.
05.2019 - Current
- Started as an assistant for floral and plant installations, continued as an assistant while also working in company store, helping with everything from inventory management and organization, to customer service, and plant care.
- Responsibilities included general store maintenance, event planning and facilitation, creating custom floral boutiques and arrangements, invoicing, inventory and supply management,
- Received extensive training on a vast variety of houseplant and floral species, giving me the ability to accurately identity each and provide the appropriate care instructions.
- Entrusted with opening and closing store.
- Through this job I have discovered a passion for working within botanical industry.
- Gained experience with working with high-end cliental and venues. Including working one-on-one with clients and installing in their homes.
Indoor Houseplant Management
City Escape Garden Center
05.2019 - 08.2019
- Started as a cashier and was quickly given the responsibility of management of the houseplant department
- Maintained care for several hundred houseplants, diagnosed common diseases and infestations
- Aided customers by giving proper information and instruction on selection and care for each plant
Retail Sales Associate
Candy Junction
11.2015 - 08.2017
- Actively engaged customers to provide general assistance and information on store merchandise
- Up-sold and cross-sold products effectively, driving sales and increasing revenue
- Ensured efficient and timely replenishment of sales floor merchandise
- Created inviting environment for customers by maintaining store organization and cleanliness
- Balanced and organized cash register by handling cash, counting change and storing coupons
Golf Cart Attendant
Long Beach Country Club
05.2014 - 08.2019
- Oversaw maintenance and operation of golf cart, and golf club equipment, maintaining safety, cleanliness and operational efficiency
- Assisted customers in entering and exiting rides, providing balance support and general directions
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events
Education
Biology
Indiana University Bloomington
Bloomington, IN- Business Administration
Harold Washington
Chicago05.2026
High School Diploma -
La Lumiere College Preparatory
La Porte, IN2018
Skills
- Organization
- Care and Management of Plants
- Customer Service
- Problem resolution
- Strong verbal communication
- Detail-oriented
- Friendly demeanor
- Strong work ethic
- Computer literate
- Accurate money handling
- Upselling techniques
- Flexibility
Accomplishments
- Has completed over 100 hours of community service, including being a counselor at a week long camp for disabled adults, Horizon Summer Camp.
Service Work
Timeline
Assistant Shop Manager
Green Inc.
05.2019 - Current
Indoor Houseplant Management
City Escape Garden Center
05.2019 - 08.2019
Retail Sales Associate
Candy Junction
11.2015 - 08.2017
Golf Cart Attendant
Long Beach Country Club
05.2014 - 08.2019
Biology
Indiana University Bloomington
- Business Administration
Harold Washington
High School Diploma -
La Lumiere College Preparatory