ANGELINA BOCANEGRA
Bryan,TX
Summary
Driven Apartment Leasing Consultant known for high productivity and efficiency in task completion. Possess specialized skills in customer service, lease negotiation, and property marketing. Excel in communication, problem-solving, and time management to meet leasing objectives effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Apartment Leasing Consultant
District At Westborough
Katy, Texas
09.2023 - 05.2025
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Distributed and followed up on tenant renewal notices.
- Assisted prospective tenants with leasing inquiries and property tours.
- Promoted community events to enhance resident engagement and satisfaction.
Host
Chill's Restaurant
Houston
02.2023 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School -
Cypress Falls High School
Houston, TX 08.2020 - 05/2025
Skills
- Certified in business
- People person
- Community service
- Effective communication
- Team collaboration
- Goal oriented
- Teamwork orientation
Certification
Entrepreneurship and small business certification
Timeline
Apartment Leasing Consultant
District At Westborough
09.2023 - 05.2025
Host
Chill's Restaurant
02.2023 - 07.2023
High School -
Cypress Falls High School
08.2020 - 05/2025