Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
21
21
years of professional experience
Work History
Co-Founder
The Sugaring Place
La Jolla, CA
05.2024 - Current
Established clear mission, vision, and culture to support growth and branding initiatives.
Crafted marketing strategies that enhanced service promotion and brand visibility.
Conducted staff training on sugaring techniques and customer service standards.
Supervised daily operations to ensure a clean, inviting environment.
Managed social media accounts to engage new customers and retain loyal clients.
Collaborated with vendors to procure high-quality, natural products for services.
Business Operations Manager
Burgio Stucco, Inc
El Cajon, CA
10.2017 - 08.2025
Coordinated daily operations to optimize workflow efficiency and team collaboration.
Implemented training programs to enhance staff skills and operational knowledge.
Oversaw project timelines and deliverables to ensure progress and accountability.
Managed company operations, delivering exceptional customer service while optimizing resource management.
Identified customer needs promptly to enhance satisfaction and service delivery.
Director of Operations
Golden Touch Salon
San Diego, CA
06.2012 - 09.2017
Managed daily salon operations and staff scheduling to ensure efficient workflow.
Trained and mentored new team members on salon services and customer care best practices.
Coordinated promotional events that increased client engagement and brand visibility.
Cultivated strong relationships with clients, fostering loyalty and repeat business.
Resolved customer complaints swiftly to uphold high service standards.
Executive Assistant to the Chairman and CEO
Nai San Diego
San Diego, CA
01.2005 - 08.2008
Coordinated schedules for the Chairman and CEO to optimize time management.
Prepared meeting agendas and materials for executive leadership discussions.
Organized travel arrangements, including logistics and itineraries for executives.
Developed and implemented marketing strategies for real estate properties.
Education
Bachelor of Arts - Mass Communication
Cal State San Marcos
San Marcos
05-2012
Skills
Marketing strategy
Customer relationship management
Project management
Brand development
Client engagement
Team leadership
Problem solving
Business development
Affiliations
Outside of work, I value maintaining a balanced lifestyle through fitness and wellness, spending quality time with my family, and enjoying cooking and hosting for friends and loved ones.