Angelina Carrillo
Houston,TX
Summary
Dynamic Heb Curbside Personal Shopper with a detail-oriented mindset and strong verbal communication skills. Achieved exceptional customer satisfaction by efficiently fulfilling orders and mentoring new team members. Recognized for balancing multiple tasks while maintaining high service quality, contributing to a positive shopping experience in a fast-paced environment.
Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.
Overview
2
2
years of professional experience
Work History
Heb Curbside Personal Shopper
HEB Grocery Store
08.2023 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Education
Associate of Applied Science - Automotive Engineering
Houston Community College - Automotive Technology
Houston, TX05-2026
Skills
- Detail-oriented mindset
- Strategic decision-making
- Proficient in multitasking
- Focused attention
- Strong verbal communication
- Effective team participation
- Time management
- Automotive servicing
- Verbal and written communication
- Customer assistance
- Active listening skills
- Dependable professional integrity
Timeline
Heb Curbside Personal Shopper
HEB Grocery Store
08.2023 - Current
Associate of Applied Science - Automotive Engineering
Houston Community College - Automotive Technology
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