Summary

Overview

Work History

Education

Skills

Timeline

Zamaiya Lee

Houston,TX

Summary

Proven to excel in fast-paced environments, I enhanced customer loyalty and sales productivity at HEB by leveraging my mobile app proficiency and exceptional customer service skills. Achieved efficient order fulfillment and issue resolution, demonstrating flexibility and a goal-oriented mindset without compromising safety or attention to detail.

Overview

2

2

years of professional experience

Work History

HEB Curbside Shopper

Carlos Rodriguez

02.2023 - Current

Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
Informed customers of promotions to increase sales productivity and volume.
Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Worked productively with customers to meet order requirements and service expectations.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.

Education

Diploma -

Elsik High School

Houston, TX

05.2022

N/A - Physical Therapy

Texas Southern University

Houston, TX

Skills

Speed and Efficiency
Safety awareness
Mobile app proficiency
Initiative-taking
Flexibility

Heavy Lifting
Goal-oriented mindset
Customer Service
Attention to Detail

Timeline

HEB Curbside Shopper

Carlos Rodriguez

02.2023 - Current

Diploma -

Elsik High School

N/A - Physical Therapy

Texas Southern University