Enrique Elizondo
Mission,TX
Summary
Extremely efficient in Customer Services and recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in order fulfillment, inventory management, and customer service. Excel in communication, time management, and adaptability, ensuring seamless experiences for customers. Committed to maintaining accuracy and speed in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Personal Shopper/Curbside Shopper
HEB Grocery Store
Mission, TX
03.2022 - 04.2024
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Verified that products chosen by customers were in stock and available for pickup.
- Checked expiration dates on items prior to placing them in customer's cart and bag.
- Made sure the customer was notified of any changes and recommended other products similar to the original requested product.
- Ensured that we were accurate and fast with each order in an orderly manner.
- Fast-paced environment with some orders being larger than others, but still finished on time and correctly.
- Adhered to all safety protocols while handling merchandise in store.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Listened to customer needs to identify and recommend the best products and services.
- Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Maintained confidentiality of sensitive information entered into the system.
- Utilized specialized software applications related to the job role.
Busboy
Elevate Night Club
Mission
10.2020 - 12.2021
- Followed safety guidelines when handling objects like cups and glasses.
- Kept track of inventory levels of necessary items such as cups, plates and other materials used while serving ice and drinks.
- Checked on guests periodically throughout their mealtime to ensure satisfaction with their experience.
Cook/Restaurant Team Member
CEC Entertainment
McAllen, Texas
08.2020 - 03.2021
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Bussed, cleared, and reset tables as needed throughout shift.
- Provided quality customer service with a friendly attitude.
- Ensured all dishes were prepared according to restaurant standards.
- Delivered food to tables in a timely manner.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Education
High School Diploma -
Rowe High School
Mcallen, TX05-2022
Some College (No Degree) - Computer Engineering
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Order Accuracy
- Safety awareness
- Reading Comprehension
- Speed and Efficiency
- Heavy Lifting
- Documentation And Reporting
- Customer Service
- Adaptability and Flexibility
- Professionalism
- Problem-Solving
- Analytical Thinking
- Effective Communication
- Reliability
- Flexible Schedule
- Planning and Organization
- Data Entry
- Office Administration
- Operations Support
Languages
- English- Fluent
- Spanish -Fluent
Timeline
Personal Shopper/Curbside Shopper
HEB Grocery Store
03.2022 - 04.2024
Busboy
Elevate Night Club
10.2020 - 12.2021
Cook/Restaurant Team Member
CEC Entertainment
08.2020 - 03.2021
High School Diploma -
Rowe High School
Some College (No Degree) - Computer Engineering
The University of Texas Rio Grande Valley
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