Teagan Luera
Bay City,TX
Summary
Efficient Curbside Shopper recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in order fulfillment, inventory management, and customer service. Excel in communication, time management, and adaptability, ensuring seamless shopping experiences for customers. Committed to maintaining accuracy and speed in fast-paced environments.
Also knowledgeable in many computer software. Word , excel , outlook, Docs.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Curbside Shopper
HEB Grocery Store
Bay City
07.2025 - Current
- Selected customer orders for curbside pickup with attention to detail.
- Communicated effectively with customers about order status and substitutions.
- Maintained cleanliness and organization of the shopping area for efficiency.
Barista
7-brew
Bay City
01.2025 - Current
- Prepared and served high-quality coffee beverages to customers daily.
- Maintained cleanliness of the coffee shop and equipment throughout shifts.
- Assisted customers with menu selections and provided product recommendations.
- Operated espresso machines and grinders for consistent beverage quality.
- Handled cash transactions and managed the cash register efficiently.
- Collaborated with team members to ensure smooth service during busy hours.
- Stocked supplies and organized inventory to maintain workflow efficiency.
- Engaged with customers to create a welcoming atmosphere in the coffee shop.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Team member trainer
Chick-fil-A
Bay City, Texas
12.2023 - 01.2025
- Developed training materials to enhance employee knowledge and skills.
- Assisted in onboarding new employees to ensure smooth transitions.
- Conducted orientation sessions to introduce company policies and procedures.
- Engaged employees in discussions to encourage active participation in learning.
- Conducted trainings on topics related to customer service, product knowledge and company policies.
- Monitored progress of employees after training sessions to ensure successful implementation of learned skills.
- Provided support for individual employees who had difficulty grasping concepts during instruction sessions.
- Collaborated with management teams to develop strategies that would maximize the impact of trainings.
Education
Van Vleck High School
Van Vleck, TXSkills
- Order selection
- Customer communication
- Coffee brewing
- Cash handling
- Customer service
- Team collaboration
- Employee training
- Problem resolution
- Attention to detail
- Cleanliness maintenance
- Menu knowledge
- Order accuracy
- Reading comprehension
- Flexibility
- Initiative-taking
- Goal-oriented mindset
- Sales expertise
- Verifying order accuracy
- Payment processing
- Product knowledge
- Customer relations
Timeline
Curbside Shopper
HEB Grocery Store
07.2025 - Current
Barista
7-brew
01.2025 - Current
Team member trainer
Chick-fil-A
12.2023 - 01.2025
Van Vleck High School