Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Jacob Laurel

Pflugerville,TX

Summary

Energetically leveraged technical aptitude and exceptional customer service skills at HEB Grocery Store, enhancing client satisfaction under tight deadlines. Proven track record in safety monitoring and cleanliness maintenance, significantly improving operational efficiency. Actively pursued managerial training at Papa Johns, showcasing leadership potential and a commitment to excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Shopper/Curbside Shopper

HEB Grocery Store
Pflugerville, TX
06.2022 - Current
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.

Cashier/Pizza Maker

Papa Johns
Pflugerville, TX
07.2020 - 05.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers and answered any questions they had about the store's products and services.
  • I was training for the manager position before I went back to college

Ride Attendant

Austin Park and Pizza
Austin, TX
06.2017 - 08.2017
  • Assisted with loading and unloading of passengers on rides.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Ensured safe operation of amusement park rides, adhering to strict safety protocols.
  • Ensured that all riders followed proper safety guidelines while riding.
  • Fastened patrons' safety belts and bars to prevent injuries during ride.

Education

High School Diploma -

Pflugerville High School
Pflugerville, TX
06-2019

Skills

  • Emergency preparedness
  • Technical aptitude
  • Cleanliness maintenance
  • Safety monitoring
  • Instruction delivery
  • Safety awareness
  • Customer service
  • Sales monitoring
  • Budget assistance
  • Orientation and training

Accomplishments

  • Eagle Scout

Certification

  • TABC
  • GFSI food safety certification

Affiliations

  • I play guitar
  • I play D&D

References

References available upon request.

Timeline

Personal Shopper/Curbside Shopper

HEB Grocery Store
06.2022 - Current

Cashier/Pizza Maker

Papa Johns
07.2020 - 05.2021

Ride Attendant

Austin Park and Pizza
06.2017 - 08.2017

High School Diploma -

Pflugerville High School

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Jacob Laurel