Angelina Cubillos
Miramar,FL
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Customer Support Specialist
Jaguar and Land Rover
Davie, FL
05.2024 - Current
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Consulted with customers regarding needs and addressed concerns.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Maintained positive working relationship with fellow staff and management.
- Responded quickly to customer inquiries, needs and problems.
Social Media Content Creator
Myself
Miramar, FL
02.2022 - Current
- Updated and monitored content on TikTok and Instagram.
- Edit videos myself and post consistently every day to keep my audience engaged.
- Collaborated with clothing brands and energy drink brands
- My content focuses on the healthy lifestyle, workouts and gym outfits
Salesperson
Lovisa
Pembroke Pines, FL
06.2023 - 12.2024
- Created successful strategies to develop and expand customer sales.
- Advised customers on the latest product features and benefits.
- Operated register, handled cash and processed credit card transactions.
- Presented products and services to prospective and existing customers to meet client needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Collaborated with team members to develop effective sales plans.
Education
Associate of Arts - Criminal Justice
Broward College
Fort Lauderdale, FL03-2024
HIGH SCHOOL DIPLOMA -
Somerset Academy Chapel Trail High School
Pembroke Pines, FL06.2023
Skills
- Trilingual in English, Spanish, and Portuguese
- Active listener
- Friendly, Positive Attitude
- Computer Proficiency
- Team Support
- Business Development
- Customer Engagement
- Relationship Building
- Customer Relationship Building
- Relationship Selling
- Negotiation
- Sales Strategy Development
- Networking
- Marketing
Timeline
Customer Support Specialist
Jaguar and Land Rover
05.2024 - Current
Salesperson
Lovisa
06.2023 - 12.2024
Social Media Content Creator
Myself
02.2022 - Current
Associate of Arts - Criminal Justice
Broward College
HIGH SCHOOL DIPLOMA -
Somerset Academy Chapel Trail High School
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