Strong team player with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Compassionate individual known for communicating well with others, problem solving and managing time. Dedicated to promoting procedures and measures to encourage safety. Motivated to helping children to develop life skills while building relationships and having fun.
Overview
4
4
years of professional experience
Work History
Crafting Assistant
Terri Petrone
1 Springhurst Dr, East Greenbush, NY 12061
02.2020 - 10.2023
Greeted guests in with friendliness and professionalism.
Helped customers complete purchases and locate items.
Restocked, organized, tagged, and displayed merchandise as required.
Worked closely with manager to solve problems and handle customer concerns.
Performed cash, card and check transactions to complete customer purchases.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Set up new sales displays each week with fresh merchandise.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Trained entering employees on procedures.
Assisted customers with creating projects.
Worked flexible schedule and extra shifts to meet business needs.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Offered advice and assistance to customers, paying attention to special needs or wants.
Handled equipment, chemicals, and materials properly and with caution.
Arranged and removed tables, chairs and decorations to prepare facilities for events and birthday parties.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Provided assistance to other staff members with cleaning of difficult areas.
Performed daily facility checklists for cleaning floors, wiping down glass entryways, vacuuming, and collecting trash.
Worked with children of varying age, interest, skill, and developmental levels.
Maintained party areas during busy events.
Led creative games and activities to engage and entertain guests during events.
Educated guests on rules and policies to deliver safe, enjoyable experiences.
Supervised children's activities, maintaining happiness, safety and well-being.
Education
Associate of Applied Science - Early Childhood Education
Hudson Valley Community College
Troy, NY
05.2024
High School Diploma -
Maple Hill High School
Castleton, NY
06.2022
Skills
Staff Training
Time Management Skills
Group and Individual Instruction
First Aid
Policy and Procedure Adherence
Child Supervision
Teamwork and Collaboration
Cleaning and Sanitizing
Microsoft and Google Software
Retail Sales Customer Service
Problem-Solving Ability
Verbal and Written Communication
Timeline
Crafting Assistant
Terri Petrone
02.2020 - 10.2023
Associate of Applied Science - Early Childhood Education
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