Summary
Overview
Work History
Education
Skills
Volunteer Work
References
Timeline
Generic

Angelina Day

Brooklyn,NY

Summary

"Dedicated and customer-focused professional with experience in food service, logistics, and customer support. Skilled in order accuracy, multitasking, and delivering compassionate service in fast-paced environments. Seeking a Room Service Associate position at Memorial Sloan Kettering Cancer Center to contribute to exceptional patient care through efficient and attentive meal service."

Overview

8
8
years of professional experience

Work History

Courier

Uber/Walmart
Atlanta, GA
03.2021 - 12.2024
  • Ensured timely delivery of goods by adhering to designated routes and schedules, enhancing customer satisfaction
  • Addressed customer inquiries and resolved issues promptly to maintain service quality
  • Maintained detailed records of expenses, mileage, and vehicle maintenance for accurate tracking and reporting

Warehouse Fulfillment Associate

Amazon
West Columbia, SC
07.2020 - 09.2024
  • Utilized forklifts and pallet jacks to enhance efficiency in material handling processes
  • Processed transactions accurately within the ERC system to ensure precise order fulfillment
  • Conducted inventory counts and quality inspections to maintain stock integrity and operational efficiency

Server

Red Lobster
Columbia, SC
03.2022 - 01.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Fulfilled guest requests and delivered meals promptly, enhancing the overall dining experience
  • Recommended specials to increase profits.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Call Center Customer Service Representative

Teleperformance
Atlanta, GA
04.2021 - 09.2021
  • Managed a high volume of incoming calls, effectively resolving customer inquiries and complaints
  • Ensured the security and confidentiality of customer information throughout all interactions
  • Consistently met or exceeded performance metrics, delivering exceptional customer service

Student Food Service Worker

Aramark/Starbucks
Conway, SC
08.2019 - 02.2020
  • Prepared diverse beverages and efficiently managed order-taking processes, ensuring high-quality customer service
  • Served food and maintained an organized and efficient service line
  • Assisted in daily operational tasks, including executing closing procedures

Crew Member

Bojangles
Columbia, SC
06.2017 - 08.2019
  • Processed orders and transactions efficiently through the Point of Sale system
  • Executed food handling procedures in compliance with health and safety standards

Education

B.A - Psychology

Coastal Carolina University
Conway, SC
06.2027

Diploma - General

Westwood High School
Blythewood, SC
06.2018

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong communication and interpersonal skills
  • Excellent Organizational and Multitasking Abilities
  • Customer Service Expertise
  • Inventory Management
  • Quality Assurance
  • Effective Problem Solver
  • Detail Oriented
  • Highly organized
  • Takes Initiative

Volunteer Work

  • Chanticrew
  • Rotaract Club ( beach and roadside cleanups; Relay for life; Shepherd's table)
  • Volunteered at the Humane Society of Grand Strand
  • Meals on Wheels

References

References available upon request.

Timeline

Server

Red Lobster
03.2022 - 01.2023

Call Center Customer Service Representative

Teleperformance
04.2021 - 09.2021

Courier

Uber/Walmart
03.2021 - 12.2024

Warehouse Fulfillment Associate

Amazon
07.2020 - 09.2024

Student Food Service Worker

Aramark/Starbucks
08.2019 - 02.2020

Crew Member

Bojangles
06.2017 - 08.2019

B.A - Psychology

Coastal Carolina University

Diploma - General

Westwood High School

Similar Profiles

CREATE PROFILE
Angelina Day