Angelina Day
Corona
Summary
Customer-focused professional with extensive experience in food service logistics and customer support. Proven skills in order accuracy and multitasking in fast-paced environments. Committed to delivering exceptional service and enhancing customer satisfaction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Courier
Uber/Walmart
Atlanta
03.2021 - 12.2024
- Delivered packages efficiently to customers
- Assisted customers with inquiries and resolved delivery-related concerns promptly.
- Maintained detailed records of expenses, mileage, and vehicle maintenance
Warehouse Fulfillment Associate
Amazon
West Columbia
07.2020 - 09.2024
- Packed and labeled items for efficient loading and accurate shipment to customers.
- Managed loading and unloading of boxes to ensure timely dispatch and delivery.
- Conducted inventory counts and performed quality inspections to maintain stock accuracy and product standards.
Server
Red Lobster
Columbia
03.2022 - 01.2023
- Greeted customers, answered questions, and recommended specials to enhance customer satisfaction and drive sales.
- Met guest needs to enhance satisfaction and delivered meals promptly to enhance dining experiences
- Maintained cleanliness and organization of dining area during shifts.
- Managed cash transactions at register and processed payments efficiently at register.
Call Center Customer Service Representative
Teleperformance
Atlanta
04.2021 - 09.2021
- Ensured the security and confidentiality of customer information
- Updated customer accounts, addresses and contact information within call management databases.
- Managed a high volume of incoming calls and customer complaints through effective communication and problem-solving skills.
Student Food Service Worker
Aramark/Starbucks
Conway
08.2019 - 02.2020
- Prepared diverse beverages
- Organized and prepared ingredients
- Ensured proper food safety and sanitation procedures were followed at all times.
- Prepared and served meals in a fast-paced cafeteria environment.
Crew Member
Bojangles
Columbia
06.2017 - 08.2019
- Served food and maintained an organized and efficient service line.
- Processed orders and transactions efficiently through the Point of Sale system.
- Handled cash transactions accurately
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Education
B.A - Psychology
Coastal Carolina University
Conway, SC06-2027
Solar Panel Installation Training
LaGuardia Community College
Long Island City, NY07-2026
Diploma - General
Westwood High School
Blythewood, SC06-2018
Skills
- Warehouse operations
- Inventory management
- Logistics coordination
- Delivery coordination
- Organizational multitasking
- Office Suite expertise
- Problem solving
- Detail orientation
- Initiative
- Teamwork
- Communication skills
Volunteer Experience
- Chanticrew Rotaract Club (beach and roadside cleanups; Relay for life; Shepherd's table)
- Volunteered at the Humane Society of Grand Strand
- Meals on Wheels
Certification
- OSHA 30-Hour Construction Safety Certification
Timeline
Server
Red Lobster
03.2022 - 01.2023
Call Center Customer Service Representative
Teleperformance
04.2021 - 09.2021
Courier
Uber/Walmart
03.2021 - 12.2024
Warehouse Fulfillment Associate
Amazon
07.2020 - 09.2024
Student Food Service Worker
Aramark/Starbucks
08.2019 - 02.2020
Crew Member
Bojangles
06.2017 - 08.2019
B.A - Psychology
Coastal Carolina University
Solar Panel Installation Training
LaGuardia Community College
Diploma - General
Westwood High School