Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Angelina Diaz

Wesley Chapel

Summary

I am attending Pasco Hernando, community college. I consider myself a caring, patient, responsible, and hard-working person. I am looking forward to learning new skills and continue to grow my work ethic.

Overview

8
8
years of professional experience

Work History

Drive-Thru Cashier, Line, Cock, Prep

Pollo Tropical
08.2022 - Current
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Developed strong communication skills while interacting with diverse clientele daily.

Hostess, Busser

Cheddar Scratch Kitchen
02.2023 - 10.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Special Education Volunteer

Mineola School District
02.2017 - 03.2020
  • Coordinated with general education teachers to modify curriculum content as needed for optimal accessibility by all learners.
  • Developed strong relationships with parents and guardians through regular communication about student progress.
  • Organized and led workshops on various special education topics, promoting awareness within the school community.
  • Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student.
  • Provided one-on-one support and guidance for students, fostering a positive and inclusive learning environment.

Hostess

Artistic Affairs Catering
08.2019 - 02.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Childcare Volunteer

Corpus Christi Church Mineola, New York
02.2018 - 11.2018
  • Supervised children of various ages on playground and field trips.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Provided a safe and nurturing environment for children to learn and grow through various educational activities.
  • Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.

Education

Associate of Arts - Radiology Technician

Pasco-Hernando State College
New Port Richey, FL
08.2026

Skills

Customer Service

Microsoft Word

Microsoft PowerPoint

Languages

English
Spanish
Native or Bilingual

Reference

Dr. Maria Hernandez 

(787) 356-2321

maria.hernandez3@adventhealth.com



Isabella Posada 

(516) 605- 7515

belladiaz6301@gmail.com

Timeline

Hostess, Busser

Cheddar Scratch Kitchen
02.2023 - 10.2024

Drive-Thru Cashier, Line, Cock, Prep

Pollo Tropical
08.2022 - Current

Hostess

Artistic Affairs Catering
08.2019 - 02.2020

Childcare Volunteer

Corpus Christi Church Mineola, New York
02.2018 - 11.2018

Special Education Volunteer

Mineola School District
02.2017 - 03.2020

Associate of Arts - Radiology Technician

Pasco-Hernando State College

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Angelina Diaz