Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Angelina Duvivier

Columbus,GA
Angelina Duvivier

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
years of professional experience

Work History

Jacksonville Transportation Authority
Jacksonville, FL

Transportation Intern
06.2023 - 08.2023

Job overview

  • Analyzed short-range transportation data to define regional performance measures and targets
  • Analyzed transportation data to design surveys for long-range transportation planning priorities
  • Supported highway performance monitoring system program to regulate traffic, bicycle and pedestrian counts and roadway segment inventories for associated reporting.

Rack Rooms Shoe Store
Orange Park, FL

Senior Sales Associate
08.2021 - 06.2023

Job overview

  • Kept customers engaged with positive, sales-minded attitude demonstrating pride in products
  • Mentored new sales team members on company standards, customer service techniques and effective sales strategies.

Walmart
Saint Mary's, GA

Cashier Specialist
04.2021 - 08.2021

Job overview

  • Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients
  • Processed payments promptly for customers to exceed productivity standards
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Columbus State University
Columbus, GA

05.2027

Oakleaf High School
Orange Park, FL

High School Diploma
05.2023

Skills

  • Product Sales
  • Upselling
  • Customer Needs Assessment
  • Self-Checkout Assistance
  • Product Promotions
  • Time Management
  • Service-Oriented
  • Customer Support
  • MS Office Proficiency
  • Customer Service
  • Proficient in Adobe Acrobat
  • Active Listening
Availability
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Timeline

Transportation Intern

Jacksonville Transportation Authority
06.2023 - 08.2023

Senior Sales Associate

Rack Rooms Shoe Store
08.2021 - 06.2023

Cashier Specialist

Walmart
04.2021 - 08.2021

Columbus State University

Oakleaf High School

High School Diploma

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Angelina Duvivier