Angelina Garcia
Chattanooga,TN
Summary
Goal-oriented professional well-versed in corporate communication, sales support and branding. Exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Social Media Manager
Volvo Cars
Chattanooga, TN
03.2024 - Current
- Reviewed analytics data regularly to identify areas of improvement in our campaigns.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Collaborated with other departments to ensure brand consistency across all channels.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Developed and implemented successful social media campaigns to support company objectives.
- Participated in brainstorming sessions with other professionals to generate innovative ideas.
- Designed promotional materials using graphic design software applications.
Social Media Manager
Own Employer
Chattanooga, TN
01.2024 - Current
- Increased account growth resulting in more than 2 million video views within the past 60 days.
- Monitored analytics and metrics to evaluate the performance of campaigns.
- Reviewed user feedback and comments to improve content quality.
- Brainstormed ideas for new video concepts and stories.
- Responded promptly to customer queries on social media accounts.
- Optimized content for SEO purposes.
- Researched trending topics related to target audience.
- Developed content strategy to increase social media followers and engagement.
- Monitored social media trends and insights to guide content creation and strategy adjustments.
Golf Shop Attendant
Lookout Mountain Golf Club
Lookout Mountain, GA
01.2023 - Current
- Assisted customers with locating items within the store when requested.
- Processed customer payments quickly and accurately using a point-of-sale system.
- Assisted with restocking shelves with new inventory as it arrived from vendors.
- Maintained records of all sales transactions for accounting purposes.
- Managed returns, exchanges, and refunds according to company policy.
- Organized tournaments for groups of players at the course's discretion.
- Responded promptly to customer inquiries via phone or email.
- Maintained the appearance of the shop by arranging merchandise in an organized manner.
Wellness Coordinator
The Joint Chiropractic
Chattanooga, TN
03.2024 - 05.2024
- Conducted assessments of existing wellness services to identify areas for improvement.
- Utilized sales tools and processes to promote effective sales initiatives.
- Developed and implemented sales strategies to achieve monthly and annual sales targets.
- Analyzed sales figures and trends to develop sales strategies that maximize profits.
- Collaborated with design team to create engaging visuals for posts.
- Optimized existing content by making necessary updates or adjustments.
- Managed campaigns to grow followership on all social media accounts.
Front Desk Concierge
Thrive at Brow Wood
Lookout Mountain, GA
10.2023 - 02.2024
- Ensured compliance with safety regulations in accordance with company policies.
- Greeted and welcomed guests upon arrival, providing excellent customer service.
- Monitored the lobby area to ensure a clean environment that was conducive to business operations.
- Assisted visitors with any questions or concerns they may have had during their stay.
- Responded promptly to emergency situations in order to maintain a safe environment for guests.
- Helped create a warm, welcoming environment for new residents transitioning into the facility.
- Encouraged residents to participate in physical activities like walking around the facility grounds or doing light exercises.
- Provided emotional support to residents who were feeling lonely or isolated.
Front Desk Receptionist
Good Fortune Soap
Chattanooga, TN
08.2022 - 08.2023
- Responded to customer inquiries via phone, email, and in person.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Used editing and graphic design tools to create content and visuals for social channels.
- Developed and implemented strategic social media marketing plans.
Cleaning Crew Member
Covenant College
Lookout Mountain, GA
08.2022 - 12.2022
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Cleaned windows, door frames, and sills.
- Inspected facilities regularly for signs of wear or damage.
- Adhered to all safety guidelines while operating machinery such as floor buffers.
- Stocked restrooms with paper products and soap dispensers.
Cash Office Associate
Panthers Ice Den
Coral Springs, FL
05.2022 - 08.2022
- Provided excellent customer service by greeting customers promptly and courteously.
- Organized work area to maintain cleanliness and safety standards.
- Participated in inventory counts as required by management team.
- Reconciled all sales at end of shift to ensure accuracy of funds received from customers.
- Managed change fund accurately throughout the day with minimal errors.
- Handled customer transactions with accuracy and efficiency.
Coffee Shop Attendant
The Little Coffee Shope
Coral Springs, FL
05.2021 - 08.2021
- Worked collaboratively with team members to ensure smooth operations within the store.
- Cleaned dining area tables after customers left to maintain a presentable environment.
- Answered phone calls promptly and courteously taking orders or providing information about products or services.
- Assisted in the preparation of beverages such as coffee, tea, espresso and cappuccino.
- Prepared food items such as sandwiches, salads and pastries according to recipes.
- Trained new employees on company policies, procedures and product knowledge.
Childcare Assistant Teacher
Classical Conversations Of New Bern
Davie, FL
08.2017 - 01.2021
- Organized daily classroom routines, including snack time, story time, and outdoor playtime.
- Read books aloud to groups of children or individually as requested by Lead Teacher.
- Conducted regular assessments of each child's development progress and shared results with parents.
- Enforced rules concerning conduct within the classroom setting while maintaining a positive attitude towards the students.
- Helped with mealtime preparation, clean up and serving meals to the children.
Education
Associate of Science - Business Marketing
Chattanooga State Community College
Chattanooga, TN05-2025
Skills
- Content Development
- Effective Organization
- Media Kit Creation
- Analytics and Reporting
- SEO Optimization
- Audience Analysis
- Market Research
- Digital Media
- Influencer Collaboration
- Goal Planning
Accomplishments
- Presidential Award
Timeline
Social Media Manager
Volvo Cars
03.2024 - Current
Wellness Coordinator
The Joint Chiropractic
03.2024 - 05.2024
Social Media Manager
Own Employer
01.2024 - Current
Front Desk Concierge
Thrive at Brow Wood
10.2023 - 02.2024
Golf Shop Attendant
Lookout Mountain Golf Club
01.2023 - Current
Front Desk Receptionist
Good Fortune Soap
08.2022 - 08.2023
Cleaning Crew Member
Covenant College
08.2022 - 12.2022
Cash Office Associate
Panthers Ice Den
05.2022 - 08.2022
Coffee Shop Attendant
The Little Coffee Shope
05.2021 - 08.2021
Childcare Assistant Teacher
Classical Conversations Of New Bern
08.2017 - 01.2021
Associate of Science - Business Marketing
Chattanooga State Community College