Angelina Garza
McAllen
Summary
Reliable and results-oriented worker with proven expertise in exceptional customer service and problem-solving skills honed at Dillard's and Corner Bakery Cafe. Excelled in teamwork, POS system operation, and sales goals attainment, achieving significant customer satisfaction. Skilled in mentoring team members and managing high-volume transactions, demonstrating strong leadership and operational efficiency. Great work ethic with the ability to quickly adapt to new tasks and environments. Aiming to utilize my skills to successfully fill the sales associate role on your team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dillard's
11.2023 - 07.2024
- Organized clothing racks as well as fixtures to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Corner Bakery Cafe
06.2021 - 08.2021
- Provided efficient and courteous service to customers.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Operated POS system, processing cash, credit cards, and gift cards for customer orders/purchases.
- Helped restock shelves when necessary to maintain an organized display area.
- Assisted with mentoring new team members.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
Education
High School Diploma -
Nikki Rowe High School
McAllen, TX06-2023
Skills
- Exceptional customer service
- Teamwork and collaboration
- Problem-solving skills
- Store opening and closing
- POS system operation
- Upselling
- Sales goals attainment
- Stocking and receiving
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Dillard's
11.2023 - 07.2024
Cashier
Corner Bakery Cafe
06.2021 - 08.2021
High School Diploma -
Nikki Rowe High School