Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelina Gonzales

San Jose

Summary

Licensed esthetician and accomplished hospitality professional with a strong background in customer service and team collaboration, developed through extensive experience at The Old Spaghetti Factory. Recently licensed (July 2025) and specializing in facials and waxing, with a passion for helping clients look and feel their best. Skilled in creating welcoming, detail-oriented experiences and proficient in upselling, POS systems, and efficient operations. Eager to continue growing in the esthetics industry by learning new techniques, and expanding service offerings within a spa or wellness setting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Host/waitress

TERRA
Santa Clara
01.2025 - Current
  • Balanced cash drawers at the end of each shift.
  • Greeted guests upon arrival and provided them with menus.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Managed dining room layout to maximize efficiency of staff members.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Waitress

The Old Spaghetti Factory
San Jose
06.2021 - 12.2024
  • Company Overview: The Old Spaghetti Factory is a family owned restaurant business.
  • Dedicated waitress with six years of exemplary service in the food service industry.
  • Committed to providing helpful, fast, and accurate service to patrons.
  • Demonstrate active listening and communication skills to ensure patrons are satisfied and happy.
  • Dedicated waitress with six years of exemplary service in the food service industry.
  • Committed to providing helpful, fast, and accurate service to patrons.
  • Demonstrate active listening and communication skills to ensure patrons are satisfied and happy.
  • The Old Spaghetti Factory is a family owned restaurant business.

Lead/ Waitress

Black Bear Diner
Los Banos
04.2019 - 06.2021
  • Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
  • Accomplishes staff job results by coaching, counseling, and disciplining employees.
  • Plans, monitors, and appraises job results.
  • Completed cash reconciliation and securely closed the restaurant at the end of the night.

Education

Diagnostic Medical Sonography -

Foothill College
Los Altos, Ca
01.2027

Esthetics -

San Francisco Institute of Esthetics
San Francisco, Ca
07-2025

High School Diploma -

Los Banos High School
Los Banos, Ca
01.2020

Skills

  • Customer Service Skills
  • Multitasking & Time Management
  • Food and Beverage Knowledge
  • Cash Handling & Point-of-Sale (POS) Systems
  • Teamwork & Collaboration
  • Attention to Detail
  • Efficiency
  • Menu Knowledge
  • Upselling & Suggestive Selling
  • Alcohol Knowledge
  • Cash Register Operations
  • Credit Card/Payment Processing
  • Bill Splitting & Tips
  • Team-Oriented
  • Sanitation Practices
  • LED light therapy
  • Esthetics
  • Skin nutrition advice
  • Sanitation maintenance
  • Eyebrow shaping and tinting
  • Waxing and threading
  • Anti-aging treatments
  • Customized skincare plans
  • Chemical peel proficiency
  • Workplace safety practices
  • Wellness and relaxation techniques
  • Skin care education
  • Facial massage techniques
  • Chemical facial peels
  • Body hair removal
  • Makeup application techniques
  • Galvanic current treatments

Certification

  • 600 hour Esthetics program SFIEC
  • California Esthetician license

Timeline

Host/waitress

TERRA
01.2025 - Current

Waitress

The Old Spaghetti Factory
06.2021 - 12.2024

Lead/ Waitress

Black Bear Diner
04.2019 - 06.2021

Diagnostic Medical Sonography -

Foothill College

Esthetics -

San Francisco Institute of Esthetics

High School Diploma -

Los Banos High School

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