Angelina Gray-Berger
Chico,CA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
Work History
Front Desk/ Server/ Bartender
Bowlero
09.2024 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, facilitating timely delivery to enhance dining experience.
- Trained new staff on operational procedures, fostering a collaborative team environment and improving service quality.
- Oversaw daily restaurant operations, coordinating with kitchen staff to streamline order processing and reduce wait times.
- Served food and beverages promptly with focused attention to customer needs.
Mental Health Worker
Enloe Medical Center
01.2024 - 08.2024
- Collected data and performed initial assessments for patient intakes.
- Responded to crisis situations to offer emergency counseling and intervention services.
- Provided culturally competent services, working with individuals from diverse backgrounds.
- Sought supervision and consultation when faced with complex cases or ethical dilemmas.
- Maintained confidential client records, adhering to ethical guidelines and privacy laws.
Patient Monitor
Enloe Medical Center
08.2022 - 01.2024
- Assists patients with daily living activities
- Provides psychological supportive services and performs safety checks
- Maintained chart and filed paperwork, facilitating clerical functions.
Women's Senior Lead
Old Navy
06.2021 - 07.2022
- Promoted from Brand Associate to Women's Senior Lead to Management/ Merchandiser
- Provided customer service, prioritizing requests and recommending alternate options
- Oversee day-to-day operations and ensure employees work productively
- Processed and presented new merchandise efficiently on sales floor.
Fulfillment Technician
Fifth Sun
09.2020 - 06.2021
- Fed materials and products through machine rollers and dryers
- Cleaned spray guns and related equipment using water or designated solvents.
Education
Child Development
Butte College
Oroville, CA06.2026
Skills
- Customer Service
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Front Desk/ Server/ Bartender
Bowlero
09.2024 - Current
Mental Health Worker
Enloe Medical Center
01.2024 - 08.2024
Patient Monitor
Enloe Medical Center
08.2022 - 01.2024
Women's Senior Lead
Old Navy
06.2021 - 07.2022
Fulfillment Technician
Fifth Sun
09.2020 - 06.2021
Child Development
Butte College
Community Service & Volunteer Work
Chico Rugby Foundation, Chico, CA, 2016-03, 2019-03, Organized and executed diverse events for staff, program recipients, and donors., Delivered donations, meals, and other support to people unable to travel or afford necessities.