Angelina Hall

Front Of House POS

03.2022 - Current

Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Performed shift change tasks each day to keep store neat and running smoothly.
Trained newly hired employees on routine tasks and customer service.
Processed orders on POS system and accepted cash and charge payments.
Promptly resolved customer complaints, escalating major issues to supervisor.
Accurately operated cash register to process customer payments.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.