Summary
Overview
Work History
Education
Skills
Timeline
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Lily Gross

Newton,Massachusetts

Summary

Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service.

Overview

3
3
years of professional experience

Work History

Chick-fil-A

Cashier Customer Service
02.2023 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Processed orders on POS system and accepted cash and charge payments.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Nanny

Babysitting
01.2020 - Current
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.

Education

GED -

Boca Raton Community High School
Boca Raton, FL
05.2026

Skills

  • POS Systems
  • Equipment Preparation
  • Customer Needs Assessments
  • Customer Engagement

Timeline

Chick-fil-A

Cashier Customer Service
02.2023 - Current

Nanny

Babysitting
01.2020 - Current

GED -

Boca Raton Community High School

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Lily Gross