Jasmin Acevedo
Houston
Summary
Part-time student with practical experience at Chick-fil-A, adept at managing work responsibilities alongside dental hygienist studies. Demonstrates strong multitasking abilities in high-pressure settings, showcasing a solid work ethic and exceptional customer service skills. Committed to advancing knowledge in dental care while fostering teamwork and operational efficiency.
Overview
2
2
years of professional experience
Work History
Chick-fil-A
Front of House Trainer
Houston
06.2023 - Current
- Trained and mentored new team members on Chick-fil-A procedures, food safety standards, and customer service protocols to ensure smooth onboarding and operational efficiency.
- Guided new employees through daily tasks, including order processing, food preparation, and drive-thru operations, fostering confidence and competence.
- Delivered exceptional customer service in a fast-paced environment, ensuring positive guest experiences, and maintaining Chick-fil-A's standard of hospitality.
- Accurately processed customer orders through POS systems, drive-thru, and mobile app, managing transactions, and ensuring order accuracy.
- Handled high-volume drive-thru operations, efficiently serving guests while maintaining speed, accuracy, and friendliness.
- Collaborated with team members to meet daily operational goals, emphasizing teamwork, and effective communication.
- Prepared and assembled food orders according to company standards, ensuring quality, consistency, and adherence to food safety guidelines.
- Assisted with opening and closing duties, including inventory checks, station setup, and maintaining cleanliness throughout the restaurant.
Education
High School Diploma -
Clear Lake Highschool
Houston, TX05-2024
Dental Hygiene
College of The Mainland
Texas City, TXSkills
- Cash handling and POS systems
- Food safety and sanitation
- Customer service excellence
- Strong work ethic
- Training and development
- Team collaboration
Timeline
Chick-fil-A
Front of House Trainer
06.2023 - Current
High School Diploma -
Clear Lake Highschool
Dental Hygiene
College of The Mainland