Obtained client medical history, medication information, symptoms, and allergies.
Documented patient histories and vital signs accurately in electronic health records systems.
Educated patients on treatment plans and medication usage, fostering adherence to protocols.
Managed patient scheduling and follow-up appointments, ensuring streamlined operations.
Assisted physicians with patient examinations and procedures to enhance care efficiency.
Supported the implementation of new office procedures, enhancing workflow efficiency by reducing waiting times.
Sanitized, restored, and organized exam rooms and medical equipment.
Built strong relationships with patients through effective communication skills that foster trust in the clinic’s commitment to quality care.
Medical Assistant - Covid- 19 Testing Program
Kaiser Permanente Adult and Family Medicine
South Sacramento, CA
11.2022 - 02.2023
Register/schedule walk-in and routine appointments.
Manage medical records, update patient demographics, and stay compliant with HIPAA regulations.
Contacting the PCP for additional orders.
Creating and printing labels.
Swabbing nasal cavities and the soft palate to collect adequate specimens.
Processing specimens and verifying MRN on the specimen bag to the MRN on the specimen tube.
Medical Assistant
Allmed Medical Center / Gregory G. Smith MD INC
Sacramento, CA
10.2018 - 11.2022
Conducted patient interviews to obtain accurate health histories and chief complaints with compassion and professionalism.
Collected and documented patient vital signs and other essential health information.
Prepared examination and treatment rooms to ensure provider readiness and efficient patient flow.
Set up and maintained sterile procedure trays for exams such as Pap smears, ear lavage, rectal exams, suture removal, and similar procedures.
Performed routine CLIA-waived laboratory tests and accurately recorded results.
Administered medications, including injections, under supervision and according to clinical protocols.
Managed and updated patient medical records with accuracy, organization, and full HIPAA compliance.
Provided comprehensive front office and administrative support, including answering multi-line phones, scheduling appointments, verifying insurance eligibility, processing documentation, handling physician messages, data entry, filing, scanning, copying, and greeting patients, families, and vendors with professionalism and care.