Angelina Hernandez
San Antonio,Texas
Summary
Customer focused professional with over four years in retail and food service, providing exceptional service in fast paced environments. Skilled at resolving customer concerns, working collaboratively with teams, maintaining safety standards, and delivering a welcoming experience.
Overview
6
6
years of professional experience
Work History
Deli Clerk
HEB Grocery Store
07.2023 - Current
- Supervised daily deli operations to ensure compliance with food safety standards.
- Trained and mentored junior staff on proper slicing techniques and customer service excellence.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Collaborated with management to develop promotional displays, enhancing product visibility and sales.
LINE ATTENDANT
Golden Corral
04.2021 - 05.2023
- Assumed responsibility for ensuring that products met required specifications prior to release from the line.
- Demonstrated ability to effectively prioritize tasks and manage time wisely.
- Ensured compliance with all applicable health and safety regulations.
- Supervised and trained other line attendants. Also maintained records, assigning work and tasks.
- Resolved customer complaints and responding to inquires about pricing and menu items.
CASHIER
Luby’s Fuddruckers Restaurant
01.2021 - 04.2021
- Completed daily cash and credit sales reports for supervisors and store managers.
- Supported other departments within the store by providing assistance when needed.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Responsible for following established sanitation procedures while cleaning kitchens, dishware, utensils.
Education
HIGH SCHOOL DIPLOMA - undefined
Clark High School
US06.2022
Skills
Customer Service
Team Collaboration
Food Safety & Sanitation
Adaptability
Conflict Resolution
Time Management
Multitasking
Guest Satisfaction
Timeline
Deli Clerk
HEB Grocery Store
07.2023 - Current
LINE ATTENDANT
Golden Corral
04.2021 - 05.2023
CASHIER
Luby’s Fuddruckers Restaurant
01.2021 - 04.2021
HIGH SCHOOL DIPLOMA - undefined
Clark High School