Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Vero Chicago Pizza
02.2023 - Current
Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Adapted quickly to changes in the restaurant environment to provide the best customer service possible.
Supported needs of 3 person wait staff who attended to specific needs of countless customers daily for casual dining restaurant with social relevancy and intentionality.
Server
Sunny's Breakfast and Lunch
12.2021 - 06.2023
Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experience
Managed approximately 30 incoming calls a day, answering questions and placed take-out orders for guests.
CSR/Manager
Domino's Pizza
02.2020 - 02.2022
Balancing receivables at the end of the day
Providing great customer care and satisfying customer experiences with high expectations.
Supervised 4 CSR's and 5 delivery drivers in providing excellent customer service to callers requiring assistance for orders and customer issues.