Angelina Kovtun
Heber
Summary
Avid skier and backpacker, mom to a toddler and a special needs kindergartner with years of experience skiing at Deer Valley. Before starting family a hardworking Sales Specialist with proven track record at REI and exceptional interpersonal communication skills. Fluent in Russian and English, I excel in public speaking, coaching, and fast-paced environments.
Pursues opportunities to learn new skills and contribute to group success.
Overview
9
9
years of professional experience
Work History
Sales Specialist
REI
11.2017 - 05.2019
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided first-rate service to all customers and potential customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Specialist
REI
06.2010 - 03.2015
- Educated customers about outdoor skills by public store presentations and classes
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
- Contributed to team objectives in fast-paced environment.
Education
Bachelor of Arts - Business Administration
University of Washington
Seattle, WA06-2009
Skills
- Skiing
- Interpersonal communication skills
- Client relations
- Customer service and care
- Team player
- FLUENT IN Russian
- FLUENT IN English
- Public speaking
Accomplishments
Completed Pacific Crest Trail in 2014.
Completed 1,500 miles of Continental Divide Trail.
Timeline
Sales Specialist
REI
11.2017 - 05.2019
Sales Specialist
REI
06.2010 - 03.2015
Bachelor of Arts - Business Administration
University of Washington
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