Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELINA LEFFYEAR

Houston

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

11
11
years of professional experience

Work History

Property Manager

Senior, Tax Credit, Housing Voucher
04.2025 - Current
  • Responded to escalated resident concerns and issues and monitored resolution.
  • Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
  • Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
  • Negotiated vendor contracts and presented to owners for approval.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • After Hour Maintenance Responses with Lead Maintenance
  • Help all Staff with issues that they my need

Assistant Property Manager

(Luxury High Rise)New Development
04.2024 - 04.2025
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed security deposit refunds.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
  • Maintained accurate and up-to-date tenant and property records, enhancing operational efficiency.
  • Collected and maintained careful records of rental payments and payment dates.
  • Completed annual rent calculations using housing database software.
  • Kept properties in compliance with local, state, and federal regulations.

Assistant Property Manager

(High Rise)City Placement, Homeless
11.2023 - 04.2024
  • SRO, Layered Property, Placement Property, Tax Credit, HUD, Local Program, City Of Houston Accepted Move in dates with planned appointments and unscheduled visits to help close vacancies.
  • Worked with utility teams to handle maintenance and repair needs.
  • Handled resident issues quickly to help maintain occupancy and avoid rent payment issues.
  • Ordered and maintained adequate inventory of office supplies for routine use.
  • Inspected units during move-in and move-out times to evaluate conditions, determine maintenance needs and assess fees for damages.
  • Planned and directed social activities to engage residents and increase overall satisfaction.
  • Worked with Local Doctors and Providers for Resident Medications or Health Screens.
  • Prepared reports for supervisors covering property activities and rent collections.
  • Completed Recertification's along with Interim Recertification's Kept Track of Vendor Payments and P.O.'s Submission through Vendor Cafe Maintained Maintenance Uniform Orders Purchased building and maintenance supplies, equipment and furniture.
  • Work with Harmony House for Move-Ins of Certain Units, Bed Bug Treatments, and Furniture Banks for Furniture.
  • Homeless & Mental Disability Placement Homes.

Assistant Property Manager

New Construction, Lease Up
11.2021 - 02.2023
  • Obtain Financial Approvals via City of Houston Market Property for New traffic Start Contracts with Houston Housing Authority and Harris County Housing Authority Manage Budgets for Individual Buildings with the City of Houston Work Closely with Construction for Release of Each Building in Phases Put together Market survey for surrounding area Complexes Assure Accuracy, Timeliness and Finishing of Financing Reports to the Community Manager Overseeing Property Maintenance estimates, obtaining bids from vendors, Submitting Invoice Payments Pre-Month End close out, Month End Close out Collecting Deposit Payments Reports, Collecting HAP Payments, Collecting Utility checks Making sure online rent payments match the correct Ledger, Assists with all reviewing rental applications, lease paperwork and addendums, Move In Inspections New Construction Tax Credit, Lease-Up

Assistant Property Manager

HUD, Public Housing, Income Based
07.2020 - 08.2021
  • Perform supervisory, and management functions involved in property operations in the absence of the Property Manager Work with Houston Housing Authority, and Section8 Rules & Regulations Work with various government agencies, housing authorities, and the public as appropriate Making sure all HAP Payments are correct and posted to ledgers Collaborate with Houston Housing Authority for Inspections, and Move-Outs Complete Annual Recertification's and Lease renewals Processing invoices & payables, and all financial reports, move-out balances and evictions Process eviction paperwork through the courts Obtain delinquent rent payments and take proper action Maintains and monitors lease and accounting records, accounts receivable/delinquency recovery and Eviction notifications Collects rents and other monies due from residents, posts collections to resident Account cards, prepares and makes bank deposits, prepares financial reports and ensures to assure Accuracy and completeness prior to submission Prepares monthly, quarterly, and annual HUD reports as assigned as well as Daily property reports due to corporate Prepares rent roll counts on all move-ins, move-outs, rent changes, etc., when needed Responds to emergencies during working and non-working hours Monitors contractors rendering services on the property Conducts eligibility of the initial examination and the re-examination, recertification for the tenants' income And family composition as applicable Review and monitor all property reports for compliance with Operating standards; assures accuracy and timeliness of all reports submitted to the Community Manager Tax Credit, Public Housing, Section8

Assistant Property Manager

HUD, Public Housing, Income Based
05.2018 - 07.2020
  • Advertising vacancies, showing properties, and developing positive relationships with prospective and current tenants Overseeing property maintenance and repairs, obtaining bids from vendors, evaluating vendor work, managing budgets and scheduling Comply with Section8 Rules and Regulations & Houston Housing Authority Verifying renter income, preparing lease agreements, and maintaining related Documents Collecting rent payments, issuing reminders, or escalating when appropriate, Making sure Ledger's match rent amount from Vouchers Work with Houston Housing Authority for Unit Inspections collections fees, post rent, account deposits & reconciliation, process invoices & payables, and all financial reporting billing questions, moveouts, Evictions, Housing Eviction Process, notices, lease cancellations and evictions specifically with delinquent residents, Completion of annual recerts and renewals Assists with all reviewing rental applications, lease paperwork and addendums Reviews all notices to vacate to determine cause and recourse comply with Move Out rules and regulations from Houston Housing, HUD or Harris County HUD, Section8/81, Public Housing

Leasing Consultant

Conventional
09.2017 - 03.2018
  • Marketed Property and Researched surrounding competition for special price points that resulted in abundant traffic between10-15 people daily, which90% of the traffic Applied Showed model home and property to prospective Applicants Answer multiple line telephone and filled in Guest cards to ensure to do callbacks on inquiries that resulted in more traffic to the property Appearing15 Move ins Monthly Maintain Files for Move-ins and Current Residents Filed paperwork and files according to Apartment Numbers Completed Conventional Paperwork and sent to Multitasking for Move-in approval Reached out to current residents for Renewals: Combined with New Leases kept the Property Occupancy at90.83% Completed Excel Spreadsheets to organize Pending Applications, Pending Move-ins, Pending Renewals, and Vacancies Send Market survey information to corporate weekly.

Leasing Consultant (Tax Credit)

BG Staffing Multifamily
03.2015 - 09.2017
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns regarding background, reference and credit checks as part of screening process of prospective tenants Send out notices regarding Property issues Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements Participated in property inspections to prepare for move-ins and move-outs Invited prospects to fill out application upon completion of property tour Verified tenant incomes and other information before accepting lease applications.

Education

Certified Apartment Manager -

Houston
Houston, TX
10.2024

No Degree - Real Estate

Champion School Of Real Estate
Houston, TX
01.2023

High school diploma - undefined

Eisenhower High School
Houston, TX
01.2012

Skills

  • OneSite (Real Page)
  • Res-Man
  • Yardi
  • Budget planning
  • Collection Eviction Coordination
  • Accounts Payable
  • Eviction Collections
  • Knock
  • Fair housing regulations
  • HUD Regulations
  • Payment collection
  • Property management
  • Rent collection

Timeline

Property Manager

Senior, Tax Credit, Housing Voucher
04.2025 - Current

Assistant Property Manager

(Luxury High Rise)New Development
04.2024 - 04.2025

Assistant Property Manager

(High Rise)City Placement, Homeless
11.2023 - 04.2024

Assistant Property Manager

New Construction, Lease Up
11.2021 - 02.2023

Assistant Property Manager

HUD, Public Housing, Income Based
07.2020 - 08.2021

Assistant Property Manager

HUD, Public Housing, Income Based
05.2018 - 07.2020

Leasing Consultant

Conventional
09.2017 - 03.2018

Leasing Consultant (Tax Credit)

BG Staffing Multifamily
03.2015 - 09.2017

No Degree - Real Estate

Champion School Of Real Estate

High school diploma - undefined

Eisenhower High School

Certified Apartment Manager -

Houston

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