Angelina Loffredo
West Chester ,PA
Summary
Proven ability to enhance customer experiences and streamline operations, as demonstrated at Obrien’s on the Green Restaurant and Pub. Expert in organization and time management, with a flair for creative social media engagement. Excelled in multitasking and maintaining composure in fast-paced environments, significantly improving service efficiency.
Overview
4
4
years of professional experience
Work History
Receptionist/online Typer
Affiliated Appraisals
Cranford, NJ
03.2022 - Current
Hostess
Obrien’s on the Green Restaurant and Pub
Clark, NJ
05.2023 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Retail Cashier
The Amber Feather Shop
Cranford, NJ
03.2022 - 12.2023
- Helped customers complete purchases, locate items.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- styled mannequins and made posts for store social media accounts.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Restaurant Hostess
Rudy’s Restaurant
Garwood, NJ
02.2021 - 09.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Media And Culture
West Chester University
West Chester, PASkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Social media
- creativity
Timeline
Hostess
Obrien’s on the Green Restaurant and Pub
05.2023 - 09.2024
Receptionist/online Typer
Affiliated Appraisals
03.2022 - Current
Retail Cashier
The Amber Feather Shop
03.2022 - 12.2023
Restaurant Hostess
Rudy’s Restaurant
02.2021 - 09.2021
Media And Culture
West Chester University