Detail-oriented professional skilled in planning and coordination within fast-paced environments. Demonstrated success in enhancing training programs and ensuring quality service delivery, contributing to improved customer satisfaction and team efficiency.
Overview
2
2
years of professional experience
Work History
Trainer, Host, Busser, Food Runner
Redondo Beach Brewing Company
Redondo Beach, CA
06.2024 - Current
Developed and delivered engaging training sessions for brewery staff to enhance product knowledge.
Monitored trainee performance, providing constructive feedback to promote continuous improvement.
Mentored new hires, resulting in stronger staff development and increased productivity.
Established and maintained quality control standards.
Collaborated with team members to maintain smooth workflow during peak hours.
Monitored dining area for cleanliness and timely service delivery.
Handled guest inquiries and concerns, ensuring prompt resolution for satisfaction.
Coordinated with kitchen staff to communicate special requests and dietary needs effectively.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Babysitter
Torrance, CA
02.2024 - Current
Supervised children in daily activities, ensuring safety and engagement.
Communicated effectively with parents regarding children's progress and behavior.
Adapted caregiving strategies based on individual children's needs and preferences.
Cashier
Torrance American Baseball
Torrance, CA
06.2024 - 08.2025
Processed transactions accurately using point-of-sale systems.
Maintained cleanliness and organization of service areas to enhance customer experience.
Monitored inventory levels, ensuring timely replenishment of stock to maintain service flow.