Summary
Overview
Work History
Education
Skills
Additional Experience
Languages
Timeline
Generic

Angelina Melendez-Negron

Orlando,FL

Summary

AdventHealth University Radiology degree seeking student in hopes of pursuing a Radiology technologist career geared towards personal aspirations in the company long term. Proven to enhance patient experiences and streamline operations at AdventHealth, I leverage expert patient care skills and drive for a better future. My background includes ensuring patient safety, managing front desk operations, and excelling in customer service, contributing to a more efficient, patient-focused environment.

Overview

3
3
years of professional experience

Work History

Outpatient Imaging Customer Service Support/Scheduler

AdventHealth East Orlando
01.2024 - Current
  • Cheerfully greets, arrives, and checks patients in scheduled for imaging services
  • Ensures pre-certification/verification has been obtained on all exams with patient's insurance company, and responsible for patient sign-in.
  • Thoroughly prints outpatient schedule and orders for each imaging modality, verifying physician order for procedure, diagnosis and exam specifics matches appropriate exam.
  • Upload and burn CD's with patient images for patients and providers.
  • Thoroughly reviews and scans all patient history forms, checklist and consent forms to ensure completion prior to sending back with technologist.
  • Efficiently and accurately schedule patient imaging appointments, utilizing exceptional customer service, and ensuring smooth operations within the imaging department.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.

Patient Transporter

AdventHealth East Orlando
07.2022 - 01.2024
  • Personally facilitated the safe, efficient, and expedited movement of patients from testing and treatment units, operating rooms, and other areas via patient beds, stretchers, and wheelchairs.
  • Actively wiped down equipment with proper cleaning products after each patient transport maintaining cleanliness of transport equipment to minimize risk of infection and promote safety for patients and staff.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Actively participated in outstanding customer service and accepts responsibility in maintaining relationships that are respectful to all.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Appropriately utilizes PPE, and followed HIPPA, OSHA, and AdventHealth policies and procedures.

Education

Associate of Science - Radiography (To Be Enrolled)

AdventHealth University
671 Winyah Drive, Orlando, FL 32803

Associate of Science - Radiography (partial)

Valencia College East
701 N Econlockhatchee Trail, Orlando, FL 32825

High School Diploma -

Colonial High School
6100 Oleander Drive, Orlando FL 32807
05-2021

Skills

  • Patient Care/Safety
  • Patient Transportation
  • Teamwork and Collaboration
  • Customer Service
  • Problem-solving Skills
  • Listening Skills
  • Clerical Support
  • Telephone Etiquette
  • Time Management
  • EPIC Experience
  • Microsoft 365 Skills
  • CPR Certification

Additional Experience

Shadowing Experience - XR Department (May 2025)

AdventHealth East Orlando 7727 Lake Underhill Road, Orlando, FL 32822

  • Observed radiologic technologists performing diagnostic imaging procedures
  • Gained insight into patient preparation, safety protocols, and equipment operation
  • Learned about the workflow and responsibilities within a radiology department

Languages

Spanish
Professional Working

Timeline

Outpatient Imaging Customer Service Support/Scheduler

AdventHealth East Orlando
01.2024 - Current

Patient Transporter

AdventHealth East Orlando
07.2022 - 01.2024

Associate of Science - Radiography (To Be Enrolled)

AdventHealth University

Associate of Science - Radiography (partial)

Valencia College East

High School Diploma -

Colonial High School

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