Angelina Montero
San Francisco,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Costumer Services
In And Out Burgers
03.2022 - 12.2022
- Reduced response time for customer inquiries by streamlining communication processes.
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Collaborated with team members to create effective strategies for improving overall customer experience.
- Implemented feedback from supervisors to improve performance in key areas such as empathy and active listening.
Nanny
Nanny Services
04.2021 - 07.2022
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Education
High School Diploma -
Abraham Lincoln High School San Francisco
San Francisco, CA06.2024
Skills
- Complaint Resolution
- Process Optimization
- Positive Attitude
- Product Knowledge
- Customer Service
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Costumer Services
In And Out Burgers
03.2022 - 12.2022
Nanny
Nanny Services
04.2021 - 07.2022
High School Diploma -
Abraham Lincoln High School San Francisco