Dubrasvka Rodriguez Viscaya
North Fort Myers,FL
Summary
Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Overview
15
15
years of professional experience
Work History
Costumer Services
Cantv Telecommunications
Venezuela, Lara
12.2017 - 06.2023
- Over 5 years of customer service experience. Communication skills that have allowed me to work as a team and achieve the goals set. Tendency to incorporate creative solutions to the conflicts presented.
- Monitored call center queues daily in order to respond promptly to customer inquiries.
- Generated reports on customer feedback, trends, and other metrics for management review.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
Cook
Sazon criollo
Venezuela, Lara
01.2008 - 07.2016
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
Bachelor of Science - Business Administration And Management
UNEFA
Venezuela04-2012
Skills
- Complaint resolution
- Customer Order Management
- Customer Retention
- Account Management
- Report Generation
- Telephone Etiquette
- Customer Service
- Sanitation
- Dish preparation
- Supply Restocking
- Food Plating
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Costumer Services
Cantv Telecommunications
12.2017 - 06.2023
Cook
Sazon criollo
01.2008 - 07.2016
Bachelor of Science - Business Administration And Management
UNEFA
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