Angelina Samson
Philadelphia,TN
Summary
Proven counselor with a track record of enhancing client satisfaction at YMCA Child Development Center by empowering clients through goal-setting and access to resources. Expert in counseling and public speaking, I excel in adapting to diverse situations, evidenced by improved guest experiences at My Fairytale Dream. Achieved significant reductions in food waste as a Food Manager, demonstrating strong negotiation and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Counselor
YMCA Child Development Center
Metuchen, NJ
01.2024 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Character Entertainment
My Fairytale Dream
Holmdel, NJ
06.2021 - Current
- Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
- Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
- Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
- Participated in rehearsals, refining acting skills and perfecting character portrayals for optimal audience engagement.
Food Manager
Island Fusion
South Plainfield, NJ
01.2016 - Current
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.
Education
High School Diploma -
St. Thomas Aquinas High School
Skills
- Skilled in intake interviewing
- Counseling
- Public speaking ability
- Self-care strategies
- Behavior monitoring
- Career Counseling
Timeline
Counselor
YMCA Child Development Center
01.2024 - Current
Character Entertainment
My Fairytale Dream
06.2021 - Current
Food Manager
Island Fusion
01.2016 - Current
High School Diploma -
St. Thomas Aquinas High School
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