Angelina nuno
Summary
Customer-focused retail expert with experience in delivering exceptional service and support. Skilled in assisting guests, resolving concerns, and providing solutions, while maintaining efficiency. Successful in fulfilling guest orders and meeting productivity goals.
Overview
5
5
years of professional experience
Work History
Fulfillment and Guest Advocate
Target
04.2021 - Current
- Fulfilled online orders accurately and efficiently, ensuring items met quality standards and guests' expectations.
- Provided excellent customer service on the sales floor by greeting guests, answering product questions, and assisting with current deals.
- Collaborated effectively with other team members, offering support when needed, and to overall create a great work environment.
- Exceed the pick-rate goals (units picked per hour) by reducing INF rates from item searches and coordinating with inventory team members.
Education
Associate of Science - Business Administration
Skyline College
San Bruno, CASkills
- Accurate order fulfillment
- Product knowledge
- Inventory management
- Customer service excellence
- Team collaboration
- Problem solving and conflict resolution
Timeline
Fulfillment and Guest Advocate
Target
04.2021 - Current
Associate of Science - Business Administration
Skyline College